I stayed at the Grand Chancellor for three nights on a business trip. The room was comfortable, but the decor throughout the hotel was dated (particularly in the bathroom).

The Grand Chancellor is in a good location in the Melbourne CBD. The Staff at reception were efficient and friendly and the buffet breakfast was decent. As a three star hotel it would be perfectly acceptable, but the overall quality does not warrant 4 stars.

A single night stay only thank goodness - this is definitely not a 4star hotel standard. Street location was central but on a smelly road...steps up and no concierge to help with bags. Tired entrance way and tired looking receptionist who did fine but nothing more. Past the 1980s, sad looking breakfast room and upto my room...faced out to a concrete highrise wall and a balcony with a generator. Thin mattress, uncomfortable bed, grubby bathroom.

To make matters worse, just as I was about to get into bed the fire alarm went off so got to experience the fire escape and all the dirty backstreets (not the hotels fault) and then back in through the front door with no apology, explanation etc.

Booked through Wotif and got a discounted rate for a standard room. Yes, it was not very modern, but old carpet doesn't matter to me. I don't go on holidays to stay in my hotel room. It was clean, the bathroom was clean, and the bed was good too. The best feature about the hotel was the rooftop pool! We had fantastic weather, so we made good use of the pool. Buffet breakfast had a lot of variety, and for $17 I thought this was reasonable for a buffet - you would pay the same at a cafe for breakfast with a coffee. The hotel is in a prime location! We walked everywhere and weren't more than 1.5kms away from anything! Especially good if you visit during chinese new year.. the festivities are right on your door step! Definitely would stay again.

I stayed with a friend overnight and it suited our purposes very well! Upon arrival we were given a complimentary upgrade from the executive to a superior bedroom. Large and spacious. They had some problems with water and unfortunately our toilet would not flush - but the staff were quick to respond to this problem, and we were given another upgrade to the top floor for a room with a spa. We stayed Friday night and it happened to be seafood night - $49 for a seafood platter for two combined with a delicious cocktail of the month for $10, which was superb! Next morning we went with their buffet breakfast for only $17. $20 on site parking. Very impressed with the friendly staff who were always there to help!