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BEST WESTERN Atlantis Hotel – reviews, photos

4.0 of 5
300 Spencer Street, Melbourne, Victoria 3000, Australia
Hotel amenities
Special offer
Free breakfast
BEST WESTERN Atlantis Hotel
BEST WESTERN Atlantis Hotel
BEST WESTERN Atlantis Hotel
BEST WESTERN Atlantis Hotel
BEST WESTERN Atlantis Hotel
BEST WESTERN Atlantis Hotel
Ranked #60 of 200 hotels in Melbourne
3.5 of 5 stars 532 Reviews
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532 reviews from our community

What travellers say about this hotel
  • Southern cross station(31)
  • Great location(15)
  • Etihad stadium(14)
  • City circle tram(14)
  • Spencer street(13)
  • Short walk(11)
  • Very good(9)
  • Staff were friendly(7)
  • Will definitely stay(5)
  • Reasonable price(4)
Traveller rating
    117
    252
    100
    39
    24
Only show reviews for Family (41) | Couples (221) | Business (99)
Date Rating
Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice hotel in a central position. Bring your own clock radio though”
4 of 5 stars Reviewed 8 February 2012

I booked this hotel as it's close (200 metres) from Southern Cross Station which is where the Skybus arrives from Melbourne Airport. I had a pleasant room on the 17th floor. You can book a room with a nice view which costs more. I just had a view.

I didn't use the pool or spa but it's nice to know they're there.

The only problem I had was that I couldn't work out how to set the time or alarm on the room clock radio. I've had to set many over the years in different hotels but this one had me totally confused (and it's made by a very well known manufacturer). I gave up in the end and called reception and got a wakeup call.

Apart from that though, a very good hotel.

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
2 reviews
“It was just OK”
3 of 5 stars Reviewed 7 February 2012

I stayed at the hotel mid January 2012, we booked a 2 bedroom. The rooms were large and the pool was nice....but be careful they will over charge you a large fee for VERY SLOW internet access. I wouldn't stay there again. But we had a lovely time in Melbourne.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellent Value for <3day trip”
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Melbourne CBD hotels range from sketchy and cheap, to overpriced (albeit not with the service of US/EU hotels). However, The Best Western Atlantis slips through the gaps of both spectrum and and is very SOUND value/location in a sometimes tricky city to find reasonable value accomodation.

PRO(s):
-If you are catching the Skybus from the Airport this hotel is 2min walk
-The rooms are a reasonable size for this price hotel
-The price is SIMILAR to A LOT smaller room/worse hotels in Melb CBD.
-The beds are fantastic, my wife and I had a great nights sleep
-Coles supermarket w/liquor is 1 min walk (@ southern cross station)
-I'm not into football but Etihad stadium is walking distance
-The included breakfast is simple but fine
-I didn't realise there was a pool/gym and sauna in the basement level when i booked, would have brought bathers
-Rooms have large flat screen televisions

You can pay 3 x times for a hilton-type premium name hotel in Melbourne but personally i would rather spend the difference IN MELBOURNE ITSELF!

Recommended, stayed for business and would book again, one of the best deals in the 3000 CBD.

Stayed December 2011, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
2 helpful votes 2 helpful votes
“Okay for what you are paying”
3 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

The hotel was affordable for the price you are paying. The rooms were clean and pleasant with a great modern feel. I stayed in the twin rooms. Nothing about the rooms were disatisfactory. In fact great upkeep.

The worst aspect of my stay is the service. The reception staff were awful, all with bad customer service, they were chatting to one another in front of guests.
In addition, as there were no room service with this hotel, ringing housekeeping for requesting additional towels directed the line automatically to front desk who simply replied "come down and get it".
Yep, no matter how affordable and "value" for money the Atlantis is, if you have bad customer service, there wont be any customers or in this instance, guests returning.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Good Value”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

I stayed at this hotel in November for 1 night. It had read mixed reviews but I thought I would give it a go. Bottom line - I was more than satisfied. I believe it represented good value for money. I stayed in a Docklands View room. It was comfortable and extremely spacious. The staff were helpful. Breakfast was included but if I had to pay the $11 for it I would have. It represented good value. I enjoyed the pool and the gym room was adequate. Overall I thought the hotel represented good value for money.

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Atlantis Hotel

  • Best Western Melbourne
  • Melbourne Best Western
Address: 300 Spencer Street, Melbourne, Victoria 3000, Australia
Price range (per night):* INR6,058 - 11,116

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