We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PARKROYAL Melbourne Airport – reviews, photos

4.5 of 5
Arrival Drive, Melbourne Airport, Melbourne, Victoria 3045, Australia (Formerly .)
Hotel amenities
PARKROYAL Melbourne Airport
Ranked #35 of 200 hotels in Melbourne
4.0 of 5 stars 175 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

175 reviews from our community

What travellers say about this hotel
  • Room service(6)
  • Very good(4)
  • Park royal(3)
Traveller rating
    57
    71
    35
    9
    3
Only show reviews for Family (45) | Couples (50) | Business (46)
Date Rating
Eastbourne
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good but Pricey”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Not close to the city but convinient to the international terminal - easy walking distance - and car hire offices - the same building.. Clean, tidy, professional and modern. The rooms are very quiet (no plane noise). For an airport stay it is perfect. BUT at what cost! 300A$ room only is expensive. One room service breakfast would easily satisfy two eaters and at 30A$ each it would need to!
They have the position - you have to pay for it.

Room Tip: Book the room through a good agent, not directly with the hotel. You'll get it slightly cheaper...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask GrandadCartwright about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
17 February 2012
Dear GrandadCartwright,
We appreciate your feedback on your recent stay with us and I was glad to see you enjoyed your stay with the close access to the airport and hire car offices. I can advise that sometimes subject to the time of the year our pricing does fluctuate but we always have some specials and promotions available over weekends especially, which can be accessed via our brand website. We hope we can welcome you back in the future so you can enjoy the convenience of the hotel again at some stage soon.
Thanks and regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Top Contributor
54 reviews 54 reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
“Good airport hotel”
4 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

Apart from a bit of a wait at reception to checkin and some carpet in the corridor that needed replacement, this was an good hotel.

The room was comfortable and had everything you would expect.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by AussieStrategist for Melbourne
Ask AussieStrategist about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
16 February 2012
Hi AussieStrategist,
Thankyou for your recent feedback we have received and I am pleased to be able to advise you that we have started recarpeting the guestroom corridors, which is expected to be completed in March but does not impact on any inconveniences to our guests. Please accept my sincere apologies for your brief delay on checkin and we do look forward to you returning to the hotel in the future.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Competent enough for an airport hotel.”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I am not sure if I share the same enthusiasm for this hotel as other reviewers. It was no doubt a competent airport hotel. It was clean and the location cannot be beat. It is directly opposite the terminal and getting there takes 2 mins. While the rooms were clean, they were also a little dated. There was obviously tear and wear in the furniture, and the bathroom also looked dated. If this hotel was to be worth the cost, which was not low at all, it would be because of the location.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask HKGlobetrotter about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
16 February 2012
Dear HKGlobetrotter,
Thankyou for your feedback in regards to your recent stay, which I have shared with our team. We are in the process of refurbishing the guestroom corridors and our meeting & events area with new carpet, which is expected to be completed in March 2012. We are also in the process of continually updating our services and products we offer. We look forward to hopefully having you retrun to the hotel in the future.
Thanks and reagrds
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
5 helpful votes 5 helpful votes
“A great stopover”
4 of 5 stars Reviewed 8 February 2012

The Parkroyal was a welcome bed after a long haul flight from London. It's so close o the terminals you can wheel your baggage trolley there. The room was big, the beds comfy, the curtains kept the light out and the breakfast was awesome. Good service too. The TV didn't let us play any movies which was a small downer but they tried hard to fix it. All in all, a good experience downunder.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by mightyshepherd for Melbourne
Ask mightyshepherd about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
16 February 2012
Dear mightyshepherd,
Thankyou for your feedback on your recent stay with us and I was pleased to see you had a good experience. Please accept my sincere apologies for the inconvenience in the movies not working. We look forward to welcoming you back in the future.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“As an airport hotel, it's faultless”
5 of 5 stars Reviewed 6 February 2012

This place had it all: location, comfort and value.

The location is unbeatable, located directly opposite the airport terminal complex. It's also directly accessible from the multi story car parks, so I can't really think of a downside given this is an airport hotel.

Despite it's location, our room (city view) was very quiet. Together with the very comfy beds (we had a family room - a king and 2 singles) I was able to sleep like a log. My family slept less well, but I can't blame the hotel for the volume of my snores...

In-room facilities were good - large TV, mini bar, tera/cofffee facilities, ipod style alarm, writting desk....the usual 4 star stuff. However, the room was definitely large than usual. That, plus the location and good noise levels, give it an extra star in my book.

I found a room on wotif for less than the nearby Holiday Inn, which is pretty good considering the gulf in class between the two hotels.

There were a few really minor things, like tape on the carpet joins in the hallway. But it really didnt affect my overall view of the place.

One small tip to management: have an arrivals/departures channel on the TV's.

Stayed January 2012, travelled with family
Was this review helpful? Yes
Ask Adam B about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
16 February 2012
Hi Adam B,
Thankyou for your feeback which we truly appreciate and will share with the team here. I was pleased to read you had a quiet and comfortable stay, whilst enjoying the room facilities. I can also advise we have started to re-carpet our meetings and eevnts area and start re-carpeting the guestroom corridors next week, which we are very excited about and will no doubt be a major product improvement for the hotel. I appreciate the tip and can advise we do have the arrivals and departures channels on our TV's in the guestrooms and we are in the process of updating our guest service directories to have this also listed. We look forward to welcoming you back to the hotel very soon.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed PARKROYAL Melbourne Airport also viewed

Holiday Inn Melbourne Airport
4 of 5 stars 171 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d281987?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN Airport Motel & Convention Centre
4 of 5 stars 111 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d256781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Formule 1 Melbourne Airport
3 of 5 stars 311 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d729483?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 200 hotels in Melbourne, ranked by popularity »

Been to PARKROYAL Melbourne Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about PARKROYAL Melbourne Airport

  • Hilton International Melbourne
  • Hilton Melbourne
  • Melbourne Hilton
Address: Arrival Drive, Melbourne Airport, Melbourne, Victoria 3045, Australia (Formerly .)
Price range (per night):* INR12,228 - 18,286

Owners: What's your side of the story?

If you own or manage PARKROYAL Melbourne Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
PARKROYAL Melbourne Airport
Show the lowest price for this hotel (from our partners)
Show Prices