I stayed NYE without time to checkin before midnight and received a call from reception to ensure I was still on my way. The very helpful chap also helped direct me to the hotel from the city (mostly on foot) and then the last leg in the dark from the tram. Beyond the call of duty. Efficient checkin- including a $30 refund because they had no spa rooms available (no probs and thrilled for the refund). The room was comfortable, large,quiet and welcoming. Breakfast buffet for extra $10when booking was well worth it and the staff effiicent and friendly. Walk around neighboruhood afterwards revealed the Gardens, IMAX and the Museum about 2 blocks away and the sensational Lygon Street (with cafes open NY day) 2 blocks the other direction. And private $17 for the shuttle to Tullamarine organised by front desk so easy - and cheaper than the bus. Would be happy to return.
- Best Western Melbourne
