After a day out in the intense summer sun it was so nice to walk into the cool foyer with crisp and attentive service....they even ask you if there is anything more you would like to know about the hotel and surrounds (after they have given you a quick overview). and crisp foyer of this hotel.

This remains an old hotel but a lot of effort has gone into rennovating it and trying to make it as pleasant as possible for guests. Its not really that convienient to the popular restaurant area BUT this hotel has a nice restaurant of its own. The other thing that I thought was different and could be of benefit to some is the ability to buy essentials and snacks from reception. In your room you will find a brochure that tells you that they sell anything from cheese and crackers, noodles, deodorant and condoms.... to name a few things. So the moral of this hotel is that they try to do their best and try to offer a great service!

dues to flight issues we were fortunate to be put up courtesy of the airline in the grand chifley, the foyer is large and spacious, the checkin process was very simple, they serve meals in your room or at their restaurant, and can store your luggage for you. very friendly staff

Stayed here 3 nights. The room had recently been refurbished and it showed. It was extremely comfortable with an efficient air conditioner, essential in the heat wave in Jan 2012 - up to 42C on some days! The housekeeping was faultless, the rooms cleaned beautifully every morning. It was just South of city centre but a few minutes walk to the tram stop, walking distance to good bars and restaurants. Found the reception staff efficient and helpful, especially ehen the air conditioner stopped working on hot evening. The receptionist herself came up to check and managed to repair it by changing the batteries on the remote. Thats great service! Did not get a chance to eat in so can't rate the food.

We were very happy with our stayhere but were very surprised that there was no pool. We booked this holiday as a mystery hotel via lastminute.com.au . If we knew it did not have a pool we would not have booked here when we knew how hot it gets at this time of year. Other than that the level of service & quaility was very good.