We had a very enjoyable stay at Royal Coach, the room was very nice, clean, good size, everything we were after for an overnight stay. We even had a late checkout of 11am - however, what is the point?? At 8am on a Sunday morning after attending a late wedding the night before, we were awoken by the housekeeping staff. They were out in the corridors - yelling down the corridors to one another about cleaning products, towel numbers and I think one of them even managed to drop a tray of cutlery or dishes. The noise was incredibly loud. My partner and I were then wide awake, gone was our sleep-in on a very rare weekend away for us, thus creating too rather disappointed and tired people.
The guests really dont need to hear the discussion between the housekeeping ladies of who gets paid how much on Sunday rates, who was called in and who was away. This was heard through the walls and door!!! Management should take it to task and remind these women just how loud they really are!!! Shhhh please.
We probably would stay there again, as it was nice and catered for all we needed, but I wouldnt do it for a relaxing time-out weekend.
Room Tip: check in early if you have a car. Car spaces are limited.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 November 2011
Thank you for taking the time to post a review. It is goal to ensure each and every guest has a relaxed and enjoyable stay with us and I was disappointed to learn that we failed to deliver on this occasion. Please know that I have personally followed up your comments with the Housekeeping department. We look forward to making your next stay more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC