We stayed at the Quest for two night, it was paid for and selected by my husband's employer. Things did not start off well, we could not find a park near the hotel so I left my husband and kids parked in a taxi rank while I went to check in, the receptionist was on the phone when I arrived and did not acknowledge me, I waited for several minutes and when she was finished with her call, she answered another one rather than talking to me! Finally she was off the phone (no apology) I said I was here to check in and she seemed almost surprised? Check in was straight forward although I had to ask about parking and discovered it was two block away and we had four large suitcases! So back out to the car I went and loaded myself and my two kids with cases and went up to our room.
The room itself (2 bedroom apartment) was neat and tidy and very spacious, the location is also close to everything. My next issue occurred during the night we were on the 8th floor (out of 9) and road noise during the night was terrible, it even woke my kids a couple of times.
Overall, although the rooms are clean and spacious and well located I cannot recommend this hotel to others, reception were out right rude, parking is a nightmare and the street noise far too loud.
- Quest On King William Adelaide
