Stayed here for two days recently.

The room was large, well set out and very comfortable.

Staff were courteous, pleasent and were able to help with directions around the city.

The hotel has its own gym which was brilliant - $10 for a visit with lots of modern equipment and staff on hand to help if needed.

The hotel is close to Rundle Mall which has lots of cafe's, restaurants and bars.

Overall this is an excellent hotel and I would stay here again.

Quest on William is in the heart of the Adelaide CBD. This hotel offers clean rooms, with kitchenettes and shared laundry facilities. However, the noise from the street is terrible. I requested a quiet room and was told that rooms on the upper floors are quiet. This turned out to be untrue, and being a very light sleeper I had no sleep the first night and very little the following night. There was also some construction noise up until around 7pm from the floor above us (a tradesperson in the lift informed us that they were working on a restaurant fit-out). In addition, the housekeeping staff were very unprofessional. On the second day of our stay, housekeeping knocked on the door and asked for assistance with the lift. Having misplaced her access key she wanted to use our key to access the lift. There was also no flexibility in relation to when rooms were made up. After being out all the morning, my husband I returned to our room for a short rest before heading out again. Housekeeing knocked on the door wanting to make up our room, so I requested that they return an hour later, but was told that this would not be possible. The following day, and despite a check-out time of 10am, housekeeping knocked on our door at around 9am and asked us when we would be leaving. When we told her that we would be checking out at 10am she voiced her displeasure to a colleague saying that they would have to go to another floor as nobody on our floor was checking out early. Never before have I encountered such unprofessional behaviour. It is also worth noting that there is no on-site parking for guests. Guests are given an access card to a car-park that is a couple of blocks away (at a cost of $12 per day).

We stayed here for a combination of pleasure & business. The location was central to everything we needed. The room was very clean, the staff were very helpful. Great valued for money, free access to washing facilities was helpful.

Good position right near the central shopping district of Rundle Mall. Other than that the place is faily ordinary and I would much rather stay at the Hilton for only a few extra dollars. There was a kitchenette but very little in the way of supplies ie. milk, tea coffee etc in the room. They even charged you extra over the ticketed prices for newspapers. Sheets were very coarse but the bed was reasonably comfortable. Fair bit of street noise. Don't think I will stay here again. I have reluctantly given it an average rating.