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InterContinental Adelaide – reviews, photos

5.0 of 5
North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
Ranked #11 of 73 hotels in Adelaide
4.0 of 5 stars 254 Reviews
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254 reviews from our community

What travellers say about this hotel
  • Room service(18)
  • Buffet breakfast(14)
  • River view(11)
  • Very good(10)
  • Star hotel(9)
  • Club lounge(9)
  • Credit card(6)
  • Valet parking(6)
  • Swimming pool(6)
  • Great location(5)
Traveller rating
    87
    93
    46
    12
    16
Only show reviews for Family (19) | Couples (96) | Business (94)
Date Rating
Huatulco, Mexico
Top Contributor
51 reviews 51 reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
“Excellent location and service.”
4 of 5 stars Reviewed 30 January 2012

We booked the IC mostly because of the location, but also because we are Ambassador Club members and try to book IC when possible. The location IS fantastic, easy access to the bus, tram, river walks - everything we were looking for in Adelaide.

Check in was hassle free, the room, while a bit dated was comfortable enough for 5 nights. The Club level perks were nice, as was the service. We made use of the Concierge for dinner reservations and we were impressed with their willingness to help and the suggestions that were made.

Overall it was a great stay, and we would book the InterContinental Adelaide again if were to return.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Professional and luxurious!”
5 of 5 stars Reviewed 23 January 2012

Room spotless, excellent location, room service prompt and yummy. Organised wakeup call and taxi without a hitch (I know this should be standard but many places can let you down.) Reasonably priced considering weekend of TDU and proximity to everything.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maria111_12 about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Dated, disappointing club breakfast & inflexible service”
2 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

We are priority members and have stayed at the Intercontinental in Bali, Bangkok, Fiji, Sydney and Manilla in the last two years. The adelaide property is not up to the usual 5 star standards. The buliding and decor is very dated and the rooms small. When we commented to the hotel manager that the club breakfast was below par ( very limited selection and cold ! ) and could we have breakfast in the downstairs buffet as an alternative, we were told that this wasnt possible !. The desk manager also commented that she has stayed in other Intercontinental properties and that we couldnt expect the same level of service in Adelaide !.

This was our first negative experience at an Intercontinental hotel.

  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andrew111255060 about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at InterContinental Adelaide, responded to this review
27 January 2012
Dear Andrew111255060,

Thank you for taking the time to review our property. We appreciate your business very much and thank you for your loyalty as our priority club member! We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. Sorry to hear you received service which was less-than-satisfactory. We have sent you a private message to obtain more information about your stay.

Again we thank you for your review as we believe that we can only improve and ameliorate our services through our guests' feedback.


Sincerely,

Lin S.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Perfect for business & pleasure with central location & adjoining rooms perfect for our family.”
4 of 5 stars Reviewed 23 January 2012

Stayed for business mostly & to attend the TDU and visit family. Need to have car as Adelaide is best viewed by getting out & about. The city itself is ordinary but the bonus from this hotel is u can walk along the river to things like the zoo etc & into central markets & Chinatown for good eating options. Room and beds so comfortable & pool very nice. Bit disappointed with food from room service but I prefer to eat out. Would have enjoyed an option of steamed vegetables as that's what I always miss when travelling.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Clean, Modern & Stylish”
4 of 5 stars Reviewed 20 January 2012

We were in town for a friend's wedding and the intercontinental was the hotel they had suggested guests should stay in. I looked at the website and wasn't particularly impressed but once we arrived we were very impressed with both the service, the cleanliness and the general condition of the hotel. Often I do not like these big hotels, especially not their food (particularly breakfast) but we were pleasantly surprised in all aspects of our stay. Well done intercontinental!
We particularly liked that there was a pillow menu for those of us with sensitive necks/backs!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about InterContinental Adelaide

  • Adelaide Hyatt Regency
  • Hyatt Adelaide
  • Adelaide Hyatt
Address: North Terrace, Adelaide, South Australia 5000, Australia
Price range (per night):* INR9,920 - 21,289

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