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Rydges South Park Adelaide – reviews, photos

4.5 of 5
1 South Terrace, Adelaide, South Australia 5000, Australia
Hotel amenities
Rydges South Park Adelaide
Ranked #47 of 73 hotels in Adelaide
3.0 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Room service(7)
  • Free internet(4)
  • Reception staff(3)
  • City view(3)
Traveller rating
    15
    32
    35
    24
    23
Only show reviews for Family (10) | Couples (51) | Business (31)
Date Rating
melbourne
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Motel not Hotel !!! Shame shame shame”
1 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Booked and payed three weeks ago for two rooms for two adults and four children, after eight hours drive we arrived at the hotel. No Porter to collect and take our four bags to our rooms as I was on the phone out side the hotel, my wife was checking in for us not realising they were double charging us for our stay, one over the phone with credit card and second my wife paid on checking as well in cash!!!! As I was still on the phone my wife and kids had to carry our bags to our rooms and still had to wait for a hour for our kids room to be ready!!! After we have been waiting cramped in one room for a hour I questioned my wife about no porter and how unclean the hotel looked for a four and half star!!! She told me no hotel takes payment over the phone,, I told here why was I charge on my statement ... Dumb funded ... Well sir no hotel charges on booking !!!! And then I asked her were was the porter to collect our bags on arrival,
Lunch she said !!!! I laughed well on the spot I rang the Hilton and booked two rooms and payed and confirmed payment over the phone as standing in front of the manager ... She still looking at me Dum founded .. Then told her were checking out and a full refund on both payment , after she refunded me ... I told her that with that sort off customer service she has given as a manager of this hotel that's why she will never get a job at the Hilton .. Her smerky smile dropped.
I should have read trip advise reviews before booking to see I wasn't the only unhappy guest at this shocking, Dirty, un organised, bad management Hotel... So don't stay at the ridges it's crap.....

  • Stayed February 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask pleasurer about Rydges South Park Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hotel_Team, General Manager at Rydges South Park Adelaide, responded to this review
20 February 2012
Thank your feedback regarding your recent visit to Rydges South Park Adelaide. My sincere apologies for the dissaointing experience you had. Feedback such as yours is important to us as they afford us an opportunity to review our procedures and effect enhancements.

I would like to assure you that when booking over the telephone we do not charge the credit card until the guest arrives.

Based on your feedback we will ensure that all front office staff members are trained to clearly communication payment methods.

Wayne Woods
General Manager
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Adelaide, Australia
1 review
4 helpful votes 4 helpful votes
“Superb Dinner Dance”
4 of 5 stars Reviewed 8 February 2012
4
people found this review helpful

Loved the food, staff and atmosphere! It was a great night had by all. I wanted to have my wife's party there but I hear they don't have Pulse band there anymore. Shame really as they were the cream on the fantastic cake.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Service
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Ask Peter K about Rydges South Park Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hotel_Team, General Manager at Rydges South Park Adelaide, responded to this review
21 February 2012
Thank you for your positive feedback and I am delighted that you enjoyed the dinner dance experience at the hotel.
Pulse band are now back at the hotel and are always available on request for private functions.

Wayne Woods
General Manager
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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
“Great Views!”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Good Location and wonderful views from the Skyline Restaurant and yummy food too!
Rooms comfortable and Staff very nice and helpful, would return next time in Adelaide!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stephengelaar84 about Rydges South Park Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hotel_Team, General Manager at Rydges South Park Adelaide, responded to this review
21 February 2012
I am delighted you had a wonderful experience at the hotel and look forward to welcoming you back.

Wayne Woods
General Manager
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Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
“Never Again”
1 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

We stayed in the hotel for 7 days over new years, we had a spa suite. The towels were replaced once in that time, all other times we had to request towels be sent up, on one occasion this took over an hour to be sent up. The sugar in the minibar, soap nor bath gel in the bathroom was ever replaced in the length of the stay and had to be requested from reception to be brought up. For the length of the stay the bed was made but the sheets were never changed, mugs and glasses from the minibar were only cleaned and replaced once. The Windows were filthy to the point it was difficult to see out. I found a dead cockroach on the bathroom floor and the only time we called down to reception to have a taxi booked the phone rang out 5 times with no answer. The room service menu was wrong and on calling to order wedges we were told no, on asking why we were told that they were no longer on the menu. Despite there being a do not disturb sign on the door, it was still opened from the outside to deliver a letter about the 'no party policy' and the staff member would have entered if the door had not been locked from the inside. The no party policy, which is apparently part of their standard policy stated all guests of hotel guests were not allowed in the room past 10pm and that if there was several noise complaints you would be ejected immediately, you were then forced to sign it and return it, we called reception about it thinking it was a complaint finding out it was a reminder for NYE

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask S1m099 about Rydges South Park Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hotel_Team, General Manager at Rydges South Park Adelaide, responded to this review
19 January 2012
Thank you for taking the time to write your review and my apologies for the unpleasant experience during your recent stay at the hotel. In keeping with our commitment to the enviroment we offer changes of linen and towel on request.
The 'No Party' policy implemented by the hotel was to ensure all our guests have a safe and comfortable New Years.
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“Perfectly positioned .”
4 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

I recently stayed at the Rydges south park and was delighted with my stay there. Upon arrival I was greeted by two lovely ladies who were ever so helpful in telling me about what to see in Adelaide and how to get about . The view from the skyline restaurant was fantastic and the service was great too. A 5 minute walk and we were at princess elizabeth kiddy playground and a further 7or 8 minutes we were on the tram heading to either the beach or inner cbd etc.A special mention about chef Jo who cooked me the most delicious cheese and mushroon omlette at breakfast. Thank you Rydges and we hope to visit soon .

Room Tip: Pick a roon that faces the hills at night the view is beautiful .
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Rydges South Park Adelaide

  • Rydges South Park Hotel Adelaide
  • Adelaide Rydges South Park
Address: 1 South Terrace, Adelaide, South Australia 5000, Australia
Price range (per night):* INR6,465 - 55,674

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Rydges South Park Adelaide
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