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Mantra on Frome – reviews, photos

4.0 of 5
88 Frome Street, Adelaide, South Australia 5000, Australia
Hotel amenities
Mantra on Frome
Ranked #13 of 73 hotels in Adelaide
4.0 of 5 stars 73 Reviews
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73 reviews from our community

What travellers say about this hotel
  • Bedroom apartment(6)
  • Rundle Mall(4)
  • Best thing(3)
Traveller rating
    26
    21
    6
    12
    8
Only show reviews for Family (18) | Couples (14) | Business (21)
Date Rating
Toowoomba, Australia
1 review
“TDU Getaway”
5 of 5 stars Reviewed 31 January 2012

The reception and cleaning staff were wonderful at all times through out our stay.
Nothing was too difficult and they were always willing to assist with requests and always acted promptly. It was a great time in Adelaide, enjoying the TDU or playing on stage with an old friend and then coming back to the Mantra was something to look forward to - relax and enjoy after a busy day or night out and about. We had a great two bedroom appartment that was spacious and felt like a place to call home for our time away. We will definitely be coming back and staying longer for the cricket next time. Thanks again.

Room Tip: We stayed on the Nth Wst corner on level 1 and there was some noise, however, ear plugs did the tric...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask William E about Mantra on Frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t0ny_keane, General Manager at Mantra on Frome, responded to this review
7 February 2012
Dear William E,

Thank you for your feedback in regards to your recent stay with us at Mantra on Frome. It pleases me to hear of such positive feedback and I am glad you enjoyed your apartment and the service provided to you. I look forward to welcoming you back in the not too distant future.

Kind Regards
Tony Keane
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smithfield
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Rude reception staff, apartment great but no radio”
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We booked a 3 bedroom apartment which was great, really modern, spacious however we would have expected some sort of radio or sterio in the room, instead we had to listen to the radio on a crackly alarm clock. The choice of foxtel channels was also very poor.
When we checked in the girl on reception was extremely rude, we checked in with 25 girls as we were having entertainment in the room from 7pm to 9pm for a hens show, this was all confirmed the day before over the phone by myself and so when the girl on reception told me this was not allowed we were very upset, she then said after a heated arguement we could all go up to the room however any noise complaints and we would be kicked out, i told her this had all been confirmed the day before with reception as being ok and she said there were no notes on the booking regarding this...is this another problem with central res? At 6am the next morning a crane decided to start working outside the apartment so every 5 seconds there was an extremely loud beeping noise which continued until 10am. what a joke, and the girl on reception at check out just laughed and goes 'yeah, that would be annoying haha'. get some professional staff and we will go back.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jasmine S about Mantra on Frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t0ny_keane, General Manager at Mantra on Frome, responded to this review
7 February 2012
Dear Jasmine S,

Thank you for your recent feedback regarding your stay with us at Mantra on Frome, I am glad you enjoyed your apartment, however it dissapoints me to hear of your feedback regarding our front desk staff. I do invite you to contact me directly to discuss in more detail. I lookk forward to hearing from you. Phone 08-8223-9080 or email: tony.keane@mantra.com.au.

Kind Regards
Tony Keane
General Manager
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Phuket, Thailand
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 16 January 2012

Rooms are first class, staff were very friendly and efficient.

Room Tip: Three bed apartment was like a house!
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda C about Mantra on Frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Location”
4 of 5 stars Reviewed 16 January 2012

My mum and I thoroughly enjoyed our stay at mantra on frome. We found the room a little small to start with, but as we were only there to sleep and were out exploring Adelaide we found it perfect in the end. So close to everything, shopping, eating, the zoo, parks, all within walking distance. Highly recommended. Will stay again.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sparkles3006 about Mantra on Frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t0ny_keane, General Manager at Mantra on Frome, responded to this review
17 January 2012
Dear Sparkles3006,

Thank you for taking the time to provide feedback on your recent stay at Mantra on Frome. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Warmest Regards

Tony Keane
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1 review
1 helpful vote 1 helpful vote
“Central location with TERRIBLE CENTRAL BOOKINGS”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

We had a terrible booking agent via the central booking agency. Unfortunately we arrived at Mantra on Hindmarsh Sq to find that it lacked all of the specified requirements. We had had Mantra on Frome described to us, but were booked at Hindmarsh Sq, at considerably greater cost. Thankfully, Luke, Manager at Frome, got on board and had us re booked (and refunded the difference) at Frome where we DID have a full kitchen, laundry, bath and more affordable parking ($15 P/N self parking as opposed to $25 P/N valet parking). We were travelling with our 14mth old daughter so these facilities were a must. Full credit must go to Siv, Reservations Manager at Frome, who looked after us so well during our 5 night stay. She was always approachable, helpful and even called to check we were happy with the room after we checked in. The only problem we encountered was disruption on the last night from a rowdy Hen's Night group housed next door. Their behavior was disgusting and inconsiderate but this is something Mantra cannot change! We had cause to alert Reception and they gave the group a (fairly un heeded) warning. Thankfully, Siv accommodated us a late check out the next (our last) day, so bubs was able to have a nap before we left. The restaurant downstairs wasn't to our taste or budget, but many venues were walkable. The street noise is quite significant - perhaps double glazing or the like should be considered? Bathroom fittings require an update and shelving must be installed - was really nowhere to place toiletries etc. Hooks on door would also be great. Mould seemed to build up quickly too. Permanent ventilation/fan system was a good idea but perhaps needs beefing up? More rooms with baths and balconies are needed - ours was the only one on our level hence the street facing position. Lounges covered in beige suede not ideal for holiday apartments! Fans required in bedrooms overnight too. (N.B. These were listed as able to be requested and we did not request them. We did however request clothes racks which were delivered promptly and able to be used permanently during our stay). Went to Hindmarsh for 'buffet' breakfast one morning and was able to have it billed back to the Room which was convenient but the meal was EXPENSIVE and disappointing. Not a wide selection of foods and didn't include coffee! Upon departing we saw another table of toast and cereal etc we had not been aware of when seated and.breakfasting. Disappointing. Glad we were refunded 'included breakfasts' for the 5 days as far better bang for buck elsewhere. Chef was lovely, however. Didn't like pre paying in entirety prior to the trip, nor paying a credit card surcharge. The agent we dealt with was less than helpful and in fact, quite terse. Could easily put people off Mantra holidays. Overall, a great experience in beautiful Adelaide. Thanks Siv!! :-)

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sch_tch about Mantra on Frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t0ny_keane, General Manager at Mantra on Frome, responded to this review
16 January 2012
Dear sch_tch,

Thank you for your feedback from your recent stay at Mantra on Frome. I am pleased to see that both Luke and Siv were able to assist with your request and requirements to ensure your stay in Adelaide was an enjoyable one, and I will be passing on your feedback personally to them. I will also forwarded your comments regarding breakfast at Mantra Hindmarsh Sq to the General Manager.

I look forward to welcoming you back to Adelaide and Mantra on Frome in the not too distant future.

Warmest Regards

Tony Keane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mantra on Frome

  • Mantra On Frome Adelaide
Address: 88 Frome Street, Adelaide, South Australia 5000, Australia
Price range (per night):* INR8,304 - 13,598

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