we stayed in the hostel bit and got what we paid for a room with a bed. no air con but did have fans ( ours didnt work so spent the first 30mins sorting that out I saw a room nxt door which had 2 working fans which was empty and the door was open I had asked to move to this room as it was cooler but we were told the room had just been given out but a new fan would delivered o our room asap we went for a shower which for commnual were ok the communal living area was pretty grotty though! I then saw the woman from reception who said she could not move us taking a fn from the room next nxt door to us and said the ppl had checkedout? odd any way we got 2 fans in the end we then went to get dinner and was told the kitchen closed at 8 it was 820 and there are no other places to eat so we had to raid the vending machine. all in all for waht we pad it was very good the hostel bit was behind the rest of the resort but you got to share the 2 2 big pools and a hot tub we just didnt have chance to spenf much time there as we went out on trips the beach tjough was absolutly fantastic white sand and gren sea perfect for couples and there was a resident wallaby whih was a treat to see.

We (2 adults and 2 children aged 7 and 9) went to Long Island in December 2011 with another couple who have kids the same age. The island is in a beautiful location, I recommend snorkelling over the reef on the southern side of the island away from the main beach. The accommodation was basic but suitable for a family getaway. The resort is looking a little dated and could do with some up keep but the staff were very helpful and friendly and the meals were great. Our package was all inclusive and the kids stayed and ate for free. Also all activities were included. I wouldn't go here for a romantic getaway but rather a value for money family break.

HI i recently went to long Island resort with my kids and another family and there kids aged from 5 -11 . We all had the best time. There was plenty for the kids to do . It was a nice relaxed safe enviornment and us adults got to relax by the pool side bar. The food was absolutey amazing . We all came back home relaxed happy and a little fatter from all the good food as much as you can eat. Yummmyyy oooo . Great staff on the island and lots of fun Cassy Dickerson Mackay

We stayed in here in Dec 11 during Xmas period using Spreets voucher which works out about $100 per night and still think it's bad value for money.

1- Check in and Housekeeping service
Upon check in, we were told the room is not yet ready. We came back after 45m and still no room. In the end, the room is not yet ready till well past 3pm.

The room itself is very basic. They manage to squeeze a bunk bed and a double bed in the space of a double room at most. Room furniture, phones, alarm clocks are very old and dirty.

The air condition is the worst as it makes lots of noise. We couldn't stand it and did not turn it on again for 5 days. Lucky the weather was pretty cool. However, we had to put up with next door air con noises.

For 3 days, house keeping did not change our sheet. Not until my wife was in the room when they cleaned and specifically asked for it. Reluctantly, they did.

2- Food

The resort has got monopoly over food on this island.

Breakfast was included in our voucher but only cold food (cereal, bread and milk and some fruits).

We just had to pay extra $9pp to upgrade to hot food (bacon,egg, hash browns).

Breakfast menu never change at all and the plates are extremely dirty. In one instance, i gave a really dirty plate( old food left on the plate) to a staff and she did not even say sorry.

Lunch buffet cost $20pp and dinner is $38pp which we did not try given how bad the breakfast is.

The bar lunch menu is ok. Price is around $15-20 and serving was generous.

My advice: try bring as much food and water as you can. We brought waters, instant noodles and snacks.

3- Island activities

Everyday there is bird and fish feedings. Apart from that there was one single organized bush walk. We turned up for that walk and waited for 20mins and there was no one so I guess they just canceled.

At night, there was live music which gets quite loud.

The beach was very nice and the bush walk was beautiful. Pandanus Bay was better than Fish Bay. I didn't have time to do other longer walks but was told from other guests that they are nice as well.

There are 2 pools. One with swim up bar which is always full with kids. We swam in the bigger one which was less crowded.

There were some water sports activities like kayak, water surfing etc.

No real snorkel spot on the island.


Overall, I agree with other negative reviews. The resort is badly managed, rooms are old and dirty, staffs are overworked and tired. No fresh food even though it's only 30min from mainland.

However, the island is beautiful and it's a shame the resort is totally on the opposite. If only management can put some money and effort in improving some basic services.