I actually had a fantastic time on Fraser Island during a 2 day tour but this
'Eco' resort is as bad as a Fawlty Towers episode.
The rooms need a desperate upgrade. Cold brick walls and tiled floor. Old style pawn shop Tv, 4 channels. Sand in the bed sheets, stains on the towels.
The restaurant tops it though. If you find a more disgusting buffet anywhere I would like to know. Perhaps it explains why the toilets smell like they do. For 2 days they smelt like an open latrine.
That being said, as soon as I can find decent accomodation on the island I'll be sending my parents back to see this magnificent island.
Room Tip: Just stay somewhere else or be tired enough like we were that we didn't care.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 January 2012
Dear Ourpoeticprince
FIrstly, great to hear that you enjoyed Fraser Island on your tour and that you'll recommend the destination to family and friends.
I wanted to assure you that our resort has never been marketed as an 'eco resort' and all facilities are clearly marked on our website and marketing collateral for guests opting for two-day accommodated tours. I am genuiniely sorry to hear that we did not meet expectations during your stay and have shared your comments with team here at the resort to ensure all are aware of the concerns you have raised.
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Also, please accept my apologies about the smell you mention in the toilets, which is not in keeping with our normal standards. Our maintenance team discovered one of the extractor fans had malfunctioned and we immediately made arrangements to fix the problem. The fan in mention has been turned off and is currently under repair.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC