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Comfort Inn Robert Towns – reviews, photos

4.0 of 5
261 Stanley Street, Townsville, Queensland 4810, Australia
Hotel amenities
Comfort Inn Robert Towns
Ranked #20 of 35 hotels in Townsville
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    3
    1
Date Rating
Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
“Decent motel”
3 of 5 stars Reviewed 5 March 2011
1
person found this review helpful

This was the first time that I have had to stay in a motel during a work trip. The travel arrangements were made by the company I work for and not myself. In actual fact this was the first time I had ever stayed in a motel.

I understand that there is a market for this type of accommodation but I'm not sure if it's the business traveler market. I am unable from experience to compare this motel to any other motels, and I think it would be unfair to try and compare this motel with other business hotels that I have stayed in, so I've tried to stick to the basics. With this in mind I have compiled my review.

One night stay in room 37, standard queen room.

In my opinion the motel is ok, central location and genuinely good staff. Various facilities, including an onsite restaurant.

The motel design is typical of an older style motel, rectangular complex with the carpark in the middle, all rooms have direct access to the carpark, and as far as I could see all rooms, windows and doors, faced the carpark.

The room was clean and a decent size. Everything was in working order, the TV, the lights, the shower, the air con, the door lock etc..

I found the bedding including the pillows to be too soft for me, this hindered sleep quality but in addition to this my sleep was interrupted throughout the night because of noise coming from outside my room, people talking and cars arriving and leaving from the carpark.

The bathroom was a decent size, but the mirror was positioned very low, I'm 180cm tall and I found the mirror much too low. I had to almost place my elbows on the basin just to get low enough to see myself in the mirror.

The windows did not have net curtains, only thick curtains that blocked out all light, when opened there was no privacy. Dificult to allow some natural sun light into the room in the morning.

The ironing board cover was very lose fitting, it would not stay in place and was heavily stained, this became a point of frustration for me as I tried to iron my collared shirt.

The "fitness centre" was ok, not great. The equipment consisted of one swiss ball, one rowing machine, one bike, one cross trainer and some weights. Enough equipment for a workout, if desperate to have one.

The staff were genuinely friendly and helpful. It is the friendly candid nature of the staff that I remember the most and in my opinion it is probably the biggest asset this motel has.

It is not the type of accommodation that I would recommend to business associates or family and friends. It just did not provide the sleep quailty that I believe is essential. I also believe that other hotels in the area may represent better value, even if you do have pay a little bit extra.

  • Stayed March 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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leicester
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Very helpful staff”
4 of 5 stars Reviewed 1 February 2010

Good clean room - excellent breakfast and very helpful friendly staff

  • Stayed January 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tudorfour about Comfort Inn Robert Towns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Value for money”
3 of 5 stars Reviewed 31 October 2009

Stayed here one night as we missed the last ferry to Maggie. Good value for money...friendly staff, clean rooms & not too expensive

  • Stayed August 2009, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask exzile about Comfort Inn Robert Towns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
“Unimpressed”
2 of 5 stars Reviewed 24 August 2008
2
people found this review helpful

I was unimpressed with this motel.

I stayed in an executive room.

The room was old, with no netting on the windows. The only way to have privacy in the room was to pull the curtains shut. I like to have daylight in my room, but I don't like people to see into my room.

There are no wheelchair ramps, and there are at least ten steps up to reception.

The location is not particularly safe at night.

The so called "new" gym is a large room, with a single exercise bike (that has no power running to it), one rowing machine and one weights machine. There is no treadmill!

If you are coming to Townsville, stay on the esplanade. It will cost you more, but it will make your stay more enjoyable.

  • Liked — It was cheap
  • Disliked — The gym, the shabby room, the location.
  • Stayed August 2008, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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“A good motel with more than its share of faults.”
3 of 5 stars Reviewed 6 July 2007
3
people found this review helpful

A good motel with more than its share of faults.

This hotel is close to the city, clean, and is comfortable. However, it has more than a few faults. Many of these faults stem from its age & design. Insufficient parking (20 spots for 45 rooms), the delivery trucks are right outside your door (early morning wakeup), no flyscreen on the windows, poor TV reception, cars arriving at night shine headlights into your windows (so don’t stay on the ground floor) and I have no idea who designed the bathrooms (blinding sunlight in your eyes).

The staff are friendly, the rooms are spotless and fairly well maintained (one of the lights in my room didn’t work and a previous guest left their 5:15am alarm on). There is a pool and wireless internet (though I didn’t test the speed). I don’t have a problem recommend staying there, but when there are plenty of other options on offer, I recommend staying elsewhere – just don’t expect 4 star if you do decide to check in.

  • Stayed July 2007
    • 2 of 5 stars Value
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Comfort Inn Robert Towns

  • Comfort Inn Townsville
  • Townsville Comfort Inn
Address: 261 Stanley Street, Townsville, Queensland 4810, Australia
Price range (per night):* INR5,907 - 10,310

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