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Top Of The Mark – reviews, photos

3-15 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Top Of The Mark
2.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    0
    3
    2
    4
    18
Date Rating
1 review
1 helpful vote 1 helpful vote
“Not a great experience”
1 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Myself and 4 other girls stayed here for a girls weekend. We read the reviews hoping it wouldn't be as bad as previously expressed by others.. Unfortunately from the moment we walked through the door, everything that was said is true. The foyer, lift and corridors leading to the rooms smell like a mixture of vomit and mould. Our rooms were ok, the iron didn't work, the hair dryer wasn't here and we were required to supply our own toilet paper. The service from the front desk equals the quality of the hotel itself. After witnessing her verbally abusing other customers, she was very rude to us also and everytime we walked in and out of the hotel she would have a sour look on her face..... We often referred to her as a troll.... In all if your just looking for a cheap place to stay with poor accommodation I would definately recommend this place.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Willogirls about Top Of The Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
“More like a out house then a holiday apartment.....yuk”
1 of 5 stars Reviewed 21 January 2012

Totally disgusting, from the entry which smells like a sewer after a storm to entering the apartment which contained broken power points in nearly every room, broken stove, stained white damaged and broken coffee table, holes in doors and walls, dirty stained curtains and broken dryer, broken lamps, the pictures that you see when you book is not what you see when you get there...........would never return and will be advising others against going there.

Room Tip: dont choose this hotel
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Stayed January 2012, travelled with family
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Ask fiona g about Top Of The Mark
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“Perfect room for our young family”
4 of 5 stars Reviewed 6 June 2011

We stayed at the Top of the Mark for 4 nights, we had a 2 room apartment, beautiful modern kitchen, master room had ensuite, location was perfect , walking distance to beach, busses, supermarket, shops attractions. Right in the heart of the busy surfers paradise , but we always felt safe at night walking with the kids. Very helpfull reception and superb value for money, great pool/spa pool and BBQ area which we used ,would book again when return

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Densc about Top Of The Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Location, location, location - and thats all folks!!!”
3 of 5 stars Reviewed 21 February 2011
1
person found this review helpful

Top of the Mark doesn't look as fresh and clean as the photos portray, there is a weird odour throughout the establishment and it is generally very run down. In saying this, the location is fab being right in the heart of Cavill Mall area and the pool and barbecue area are very clean and comfortable. My husband, two young children and I never felt unsafe despite being right above nightclubs. The only other downside is the construction surrounding the establishment - but this cannot be helped and we were forewarned of the noise level prior to arriving.

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Buxtonlass about Top Of The Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
1 review
1 helpful vote 1 helpful vote
“more like small intestines than heart of surfers paradise”
1 of 5 stars Reviewed 19 February 2011
1
person found this review helpful

holes in wall behind light switches, bathroom fittings a joke, more like non fittings. sheets and towels were clean, that was only positive.
if your 18 and looking for cheap central stay - then maybe this is it, otherwise spend the extra money and stay elsewhere (unless you are going to stay by pool, which is quite nice).

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask roxane007 about Top Of The Mark
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Additional Information about Top Of The Mark

3-15 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR5,517 - 14,434

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