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Imperial Surf Resort – reviews, photos

80 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Imperial Surf Resort
3.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    5
    11
    10
    6
    15
Date Rating
Hobart
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Superb Views....dated interior”
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

Stayed for 5 nights in a 2 Bedroom apartment. The views are great. Also, It is close to everything surfers have to offer, however for the price it is not good value. The interior is dated. It really needs a makeover. I've heard that some rooms are refurbished, but ours wasnt. The washing machine and dryer were really helpful, but that washing room had foul odour. The dishes in the kitchen were dirty and so were the quilts.
Overall, if you are going for the views, its a good place..otherwise its average.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Musafir10 about Imperial Surf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012
Thank you for your time in addressing your concerns on trip advisor. We are disappointed that the apartment you were allocated was not one of our refurbished apartments. It is ongoing that we work with the Owners of units that have not been refurbished to do so, my apologies that we did not meet your expectations in this regard. We regret that the housekeeping was not to our required standard and we have brought this matter to the attention of our Housekeeping staff. We look forward to welcoming you to Imperial Surf on your next holiday to the Gold Coast. Kind Regards Margaret Merrilees. General Manager.
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Sydney
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Wonderful 3 night stay”
5 of 5 stars Reviewed 17 November 2011

Stayed for 3 nights on the 10th Nov 2011. I was very concerned after booking and paying for the accommodation before reading the reviews. This was a special trip with my unwell elderly mum. All my concerns with this hotel quickly disappeared the minute we arrived. The staff were very friendly and helpful. They even provided me with a hairdryer at no cost for the duration of our stay. We were in a 2 bedroom deluxe with ocean views. We were on the 23rd floor in an end apartment which was fantastic!! We had 180 degree views in 3 directions...beach, side and behind the hotel. Mum needs a walking frame to get around and she was able to do this easily as the apartment was so spacious. We were really surprised. You could happily live there. It was very clean and updated with loads of storage. Although we did not use the pool etc facilities, I had a quick wander down there and could see nothing wrong with them. In fact there were lots of people enjoying themselves there. I was at ease knowing my rental car had secure parking. We felt very safe in our apartment because only the people staying on the same floor (about 4 apartments) as you have access to that level. Great location!! Wish we could have stayed longer. I will definately return in the future. Thank you so much Imperial Surf :)

Room Tip: Worth paying a little extra for the Deluxe apartments are on a higher floor and have been recently u...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Juzpudz about Imperial Surf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012
Thank you very much for the feedback you provided regarding your stay at Imperial Surf. We do appreciate your comments and look forward to welcoming you back on your next stay on the Gold Coast. Kind Regards, Margaret Merrilees. General Manager.
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Sydney, Australia
1 review
“Very happy 5 nights stay”
4 of 5 stars Reviewed 10 November 2011

Just came back from Surfers Paradise yesterday. Stayed in the Imperial Surf for five nights. Very happy with it. We had a two-bedroom with oceanview. Great location, easy walk to the shops and cafes but far enough to keep away from the noise. Beautiful and stunning view, clean rooms, and friendly staffs and services. We were actually a bit worried before we went reading some of the reviews here, but once arrived there very relieved and very satisfied with it.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lily A about Imperial Surf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012
Thank you for taking the time to write a review of your stay at BreakFree Imperial Surf. We are pleased to hear that you enjoyed our Resort and the views. Yes it is great to be so close to shops, cafes and bus stops etc. Our Staff do look forward to welcoming you back on your next holiday on the Gold Coast.Kind Regards, Margaret Merrilees. General Manager
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Great location Wonderfull view - Quite Suprised after reading Reviews”
4 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

Very pleased after reading the reviews I was not quite sure what to expect. We stayed in 2 bedroom apartment level 7 during the October school holidays. It was very clean and we had no problems with our apartment. Staff were always friendly (when you seen them - in and out at theme parks). View from balcony was beautifull and the hightlight. Short stroll into Cavill Ave, and close to resturants. A must for dinner was the Thai resturant in the Crown Towers Resort behind Imperial surf - Lovely resturant and great food. There was plenty of room for family of 4. We had a great time and will stay again! Thank you imperial surf.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Karen M about Imperial Surf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Merrilees, General Manager at Imperial Surf Resort, responded to this review
28 February 2012
Thanks for your feedback it is always good to be reassured by receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations. We look forward to welcoming you back in the future. Kind Regards
Margaret Merrilees, General Manager
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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Fantastic Location! Great value for money!”
4 of 5 stars Reviewed 21 September 2011

We got a 2 bedroom apartment during the school holidays for $120 a night which was just fantastic value! It was clean and a little bit dated but perfectly adequate for us. Nice leather lounges and a huge tv with the kids channel so we were happy! The best thing was the location! Across the road for a patrolled section of beautiful beach with wonderful views out of all our windows which were all floor to ceiling so there was beautiful ocean everywhere you looked! A very leisurely 10 minutes flat walk to all the shops, restaurants and fast food and a fantastic Woolworths supermarket on Cavil Avenue and 5 minutes walk in the other direction to King Tutt Putt Putt Golf which is my kids favourite thing to do down here - they have a dinosaur course!! On Wednesday and Friday evenings they have lovely craft markets on the esplanade across the road and I just found everything to be really convenient. The renovations seems to be finished - we had no trouble with anything. The pool chlorine was fine and as it was a bit cold, we used the indoor pool every day. The apartment itself was generous in size and easily accommodated the 4 of us with 2 bathrooms and a big kitchen too. We always went up for gelati on Cavil Ave after dinner which was a lovely way to end each day and it was just the right distance for the kids to walk to completely tire they out for the day! We had a great time and will no doubt be back in the future!

Room Tip: The higher up the room the quieter it would be but the road out the front does not generate a lot of...
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by LJtravels71 for Surfers Paradise
Ask LJtravels71 about Imperial Surf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret Merrilees, Manager at Imperial Surf Resort, responded to this review
10 October 2011
Thank you very much for the feedback you provided regarding your stay with us at BrakFree Imperial Surf. We are pleased that you enjoyed your stay and the close proximity we are to the beach, shopping, resturants, and activites in Surfers Paradise.
We look forward to welcoming you and your family to BreakFree Imperial Surf whe next holidaying on the Gold Coast.

Kind Regards
Margaret Merrilees
General Manager
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Additional Information about Imperial Surf Resort

80 The Esplanade, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR6,465 - 13,319

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