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Mantra Circle on Cavill – reviews, photos

4.5 of 5
9 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Mantra Circle on Cavill
4.0 of 5 stars 331 Reviews
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331 reviews from our community

What travellers say about this hotel
  • Ocean views(20)
  • Bedroom apartment(16)
  • Very modern(7)
  • Very clean(6)
  • Fresh towels(6)
  • Glass window(5)
  • Bus stop(5)
  • First day(4)
  • Staff were friendly(4)
  • Clean and comfortable(4)
Traveller rating
    139
    105
    42
    20
    25
Only show reviews for Family (90) | Couples (143) | Business (9)
Date Rating
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“We liked it”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

the room was nice the pools are nice we had a nice stay the only problem we had was our booking got stuffed up on thier end and only had us there for 1 night instead of 2 . I had paid for 2 nights online so i emailed the manager and he sent me a voucher for a extra night. The staff were not fantastic but dont let that put you off it was nice

Room Tip: A room that has a veiw of the beach
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  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by shelly782 for Surfers Paradise
Ask shelly782 about Mantra Circle on Cavill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil Munro, General Manager at Mantra Circle on Cavill, responded to this review
8 March 2012
Dear Shelly782

Many thanks for posting feedback on your recent stay.

I am please you enjoyed the location and the facilities.

I apologise for the error with your booking and I would certainly like the opportunity to discuss further if you wish.

Please contact me diect when you would like to redeem the voucher

Kind regards

Neil Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Launceston, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“noisy! noisy! noisy!.”
3 of 5 stars Reviewed 9 February 2012
7
people found this review helpful

We were so excited to be staying close to centre of surfers with cafes and supermarket just outside the door only to find most of these have closed so lacks atmosphere.Stayed for 2 weeks and had 4 nights undisturbed sleep.We were ready to shift out because of rude selfish hand clapping,yelling, chanting,door banging, drunken people in next unit partying untill 5am on there balcony night after night.FINALLY HAD ENOUGH! Had to go out on balcony and tell them to shut up to cheers of others.Reported them to security and problem was solved short term.Also noise from street all hours of the night with thousands of drunks having a good time with no respect for others.Its ok for them because they sleep during day.If you are looking for good sleep stay away from this area.Have learnt hard expensive lesson.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask toba_12 about Mantra Circle on Cavill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil Munro, General Manager at Mantra Circle on Cavill, responded to this review
8 March 2012
Dear Toba_12

Thanks for the feedback regarding you stay

I apologise for the noise you experienced during your stay at the property. You mentioned the security who are very good at controlling these situations when they occur.

If you had come to reception we would have happily allocated a new room for you

I hope you take the opportunity to return to the property and I will certainly ensure your stay is enjoying and quiet

Regards

Neil Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, VIC
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good enough, but not very good !”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

We stayed at Circle for 1 week at the end of Jannuary 2012.

I booked a 2 bedroom 2 bathrooms ocean view apt through an agent. The room is average: old and tired furnitures, very very basic kichen appliances, but it does have a nice view. Later I booked another 2 bedroom 2 bathroom apt for my relatives, this time through Mantra Circle, end up he was given a spacious 3 bedroom 2bathroom with huge balcony and beautiful view , so this compensated for the fact that he couldn't checkin until 4pm.

About the facities, all the pools + spa are outdoor, couldn't imagine how the guests can enjoy a swim during winter or bad weather, the glass roof over the shaded pool are badly broken, and they didn't even light up the lights along the wall of this pool at night, make it look quite boring. The steam and sauna rooms next to the lagoon swimming pool were always busy. Also the giant screen didn't work and IGA shop was closed make the "circle" area look gloomy and deserted, specially at night time.

Overall it has good location, above average facilities, (but we have stayed at Cheron Renaisance before and we could say that Chevron has better location and facilities) rooms can be good or bad depend on your luck, it's still a nice place to stay but don't think we'll be back next time.

Room Tip: Choose a room at the corner, for eg on the South tower, the room should be 1xx4, above 30th floor fo...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask quynh_c04 about Mantra Circle on Cavill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil Munro, General Manager at Mantra Circle on Cavill, responded to this review
8 March 2012
Dear quynh_c04

Many thanks for posting a review on TA

I am please to say that the very points you raised about the property are currently being addressed. The undercover pool is being enclosed in glass so it is sheltered from those windy days and also Woolworths is currently being fitted out for the old IGA area which will really enhance the area.

I hope you will enjoy these new facilities when you return next time

Kind regards

Neil Munro
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Dissapointed!”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

After looking for some accomadation, we came across Mantra circle on cavill, the pictures on the website looked AMAZING! We were so excited to get there.
We were in a 2 bedroom ocean view spa apartment... we checked in, went up to our room and i was so dissapointed!
The carpets wernt vacummed, there was crap all over the floor, the blinds were broken so we couldnt open them up, the air con wasnt working, the tap in our ensuite was broken, fridge light was broken, no soap, and the furniture was all ripped and stained. Everything looked so dirty. I went straight down to reception and told them, they were good about it, thay fixed everything that day, but you'd think theyd fix it before guests arrive. I went down to coles and bought domestos n spray n wipe n gave everything a good clean because it was just yuck!
The air con didnt work properly over our entire stay which made trying to sleep very uncomfortable.
The location of the hotel was excellent, buses right out front, close to shops, and the staff were very helpful.
I would stay there again but when booking i would tell them about the dirty room we had and request a better room and make sure its CLEAN!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JessieMartini13 about Mantra Circle on Cavill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil Munro, General Manager at Mantra Circle on Cavill, responded to this review
8 March 2012
Dear Jessiemartini13

Thanks for taking the time to post feedback regarding your resent stay

I sincerely apologise the fact that you checked into a room that wasnt upto our usual high standards and embrassed that you brought some cleaning products, which i will gladly reinburse you for!

I do hope you will take the opportunity to stay at Circle once again soon and I am happy to personally take your booking request

Kind regards
Neil Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Incredible!”
5 of 5 stars Reviewed 7 February 2012

I could not flaw this amazing hotel in the slightest! We got a great rate and were blown away with the amazing views.. The location could not be better! Down the elevator and you are right in the heart of surfers, close to shops, clubs and restaurants. I have stayed in quite a few hotels in Surfers and this is definately the best of them all!

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Kelly_Fletcher88 about Mantra Circle on Cavill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil Munro, General Manager at Mantra Circle on Cavill, responded to this review
8 March 2012
Dear Kelly_Fletcher88

Thanks very much for taking the time to post your feedback on Circle on Cavill

I am pleased you enjoyed the location, views and the apartment

The team and I look forward to welcoming you back to the property very soon

Kind regards
Neil Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mantra Circle on Cavill

9 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR8,805 - 19,617

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