I went for dinner to the Criterion last night. Booked my meal and nearly an hour later, asked where my meal was...they had forgotten to pass it on...and the kitchen was in the process of now closing...so no chips for starters. When my steak did finally arrive...no Pepper Sauce as ordered...although I had just given the details (again). After 5 minutes...no sign of my sauce..food had gone stone cold.so declined the meal . They wouldn't even shout me a free beer for my troubles...their attitude totally sucks! I go to Rockhampton on business trips and often take my customers there for dinner...never again after this experience!!!
- Criterion Hotel Rockhampton
