Thank yo so much to the wonderful staff at Rydges. They made our honeymoon so special for us! We were there in August 2011 for 5 days. We felt like we had our own apartment! We stayed in a room with a huge bedroom, a living room, a fridge, and a stove for cooking. We went to Coles in town the first day and cooked most meals at home. The deck was our favorite part of the hotel. We had a dining table outside that faced the jungle as well as a full sized jacuzzi outside. It was great to be able to dine outside. There is also a nice outdoor bar near the lobby, as well as a really nice restaurant. We did not eat there, but that was because we cooked a lot of our dinners. The front desk staff were extremely helpful as well. We were able to book our dive trip on Quicksilver through them. I would definitely stay here again, and have already recommended it to several of our friends who will be traveling in the area. The shuttle comes every ten minuteness to take guests into town, which is about 5 minutes away. The pool was great too, but we spent most of our days at the beach instead.

Very tired looking hotel, not particularly clean and poor service.

When I complained you could see in the staffs eyes that they had heard it all numerous times before.

Wouldn't stay with Rydges again!

Had a fantastic 5 days at the Saybaya. The staff were fantastic and really went above and beyond to make sure we had a great time as well, especially the food and beverage staff. They were friendly and always willing to help and go the extra mile for us. The food, breakfast and dinner, was amazing quality and often it was hard to go into Port Douglas to eat there as we knew how good the food was at the resort. The facilities and rooms were great and we were really happy there. We thoroughly enjoyed our time there and will definitely go back in the future.

Great service and friendly staff. We were upgraded to 1 br appt, but accordingly had no room service.Renovations were explained on check in and didnt concern us too much - the temp breakfast room could have been made a little brighter and more welcoming rather than dark and dingy. The apartment was ok but listen - no matter how much money is spent on renovations to get to that magic 5 star status, I think a comfortable bed is a basic,
. A zip together pair of singles does not constitute a king !(I have noticed this comment from another reviewer). I have stayed in a few king rooms in my time and indeed have bought a king bed and the bed at Sabays was not a king but was the worst I have slept on in a 4 star property (I have slept in camper beds with more comfort). In this day and age wide screen LCD-LED TVs should also be a basic for lounge & bed rooms (not old analogs where you can only see half the screen). In short, good luck with the new breakfast/dining area renovations but dont forget the basics! And make sure you keep the staff who were welcoming, friendly & helpful.