Well, it is that time of year when Salty and Mrs Croc make their journey to the deep north to bask in the sunshine after a hard winter down south. This year we stayed at the Mantra Aqueous. Our stay was something of a gamble since we booked the room way back in June at a special deal, and because we were unsure of the weather so close to the start of the wet season.
We booked this room through the Mantra departure lounge facility, to which I have access at work and peruse for specials when I am not out there foreclosing on working families or evicting little old ladies in my brilliant career as a debt collector. We were a bit concerned about the place billing itself as ‘family friendly’ since the missus can’t stand the thought of the little darlings pissing in the pool and running around the deck squealing. Also, the proximity to the rear of the shops on Macrosson Street had us a bit concerned as there can be a lot of noise, and the missus needs her rest!
I am pleased to report that we had no need for any worries. The weather was fantastic, and I would happily return in November again. The water was a lovely 26C, and the pool was great as well. The Mantra was reasonably appointed and comfortable; and we hardly saw any of our future leaders running amok on the pool deck all week. The noise from the shops was minimal and the trash collection began around 6:45 am, which is normal for Port Douglas and quite late for Salty, who knows very well that early morning is the best time to repo cars! There were no late night yobs wandering the streets raising cane and looking for trash cans to tip over.
The room itself was a spacious and comfortable. It was well-appointed with a full size laundry and with a large bathroom. The refrigerator and laundry appliances were new. The bedroom was air conditioned separately so that I could ‘reduce my carbon footprint’ according to the Mantra literature on the counter. The balcony with table and chairs overlooked the pool. There was a spa bath to the side of the balcony and it was screened for privacy from the ogling eyes of the neighbourhood perverts. Overall, it was comfortable and pleasant for a week at the beach. Some of the furniture was a bit tired, and the king-sized bed had a rather uncomfortable board running through the middle of it (like a lot of places, they just joined two single beds together and called it a king.) But for the price I can’t complain too much; you take what you get on holiday.
Now, the negative. When we opened the door to the flat upon arriving, we were hit with the smell of 100 cans of Snappy Tom cat food baking in the tropical sun! It was like being slapped in the face with a very dead fish except that John Cleese was not on the other end of the fish. After checking the place for dead bodies (and finding none, thankfully) I moved onto the kitchen and found the fume hood over the stove absolutely dripping in stinky grease. Now Salty’s view on life is that if you want something done on Saturday afternoon, you had better do it yourself. So on our trip to Coles supermarket we got a can of oven cleaner and I degreased the fume hood, which seemed to do the trick in combination with turning the fans on high, opening all the windows, and letting the cigarette smoke from the German couple in the neighbouring flat waft gently through the place for an hour (who says second hand smoke doesn’t have any use!) The state of the fume hood and the little microwave/convection oven was pretty poor and pointed to a lack of quarterly maintenance by Mantra.
The other negative was that some bogan who had stayed there before us obviously got frustrated with the television, and, like a good moron, he yanked all the cables on back of the tv set and cable boxes as hard as he possibly could (no doubt figuring that his anger alone would make things work). It didn’t, and all he left behind was a co-axial cable pulled completely out of the set. Having had a 30 year old English car, I know all about dodgy electrics and was able to reconnect the set myself rather than placing a call to the poor girl on the front desk, who would contact the repairman to come next week. This proved fortuitous, because after the repair, the only station that we could get was Fox Sports 8 and I was able to watch non-stop wrestling all week long. (Mrs Croc will not let me have cable at home for this precise reason! So, while I watched John Cena square off against The Rock, she complained bitterly and read her 17 magazines on Jennifer Anniston – there is a case of hypocrisy if there ever was!) Nevertheless, I have to wonder what sort of regular room inspection is done by Mantra.
So there you have it, another week in a tropical paradise come and gone. The Mantra Aqueous is a bit tired, like me, and it could use a bit of TLC to spruce it up (who couldn’t – let’s be honest). But overall, if you can get a good rate, it is pretty good value. Just bring your own tool kit!
Room Tip: Try and stay on the south side to avoid the rear of the shops on Macrossan street on the north side
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 December 2011
Hi Salty,
A creative mixture of humor and feedback with in your review. I appreciate your taking the time to offer your holiday experience. Disappointing that we were not aware of your television problems to help you during your stay. A very rare comment on our House Keeping. I offer my apology to your self and partner for the service problems you experienced and will certainly address this with our team. I am sure the rest of your stay and holidaying was above expectation, and hope that you can contact myself directly to help organize your next stay here in Port Douglas. Thank you for staying with Mantra Aqueous we have enjoyed having you here.
Regards
Shannon Exelby
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC