My wife and I just got back from our holidays staying 8 nights in Port Douglas retreat.
It is hard to compare with other hotels in Port Douglas, as we didn't see any there, but this place gave us everything we wanted.
David greeted us on arrival. Gave us valuable information about things to do in Port Douglas and surrounding areas. Showed us our room. Thank you David!
First good things about the place:
Very quite, we did not hear any noise around, except our air con running all night, so we slept very well.
We had a king room with pool view. The room and the bathroom was spacious, just like the bed. The kitchen was small, but had everything we needed to cook and eat in the room.
Undercover parking was always available. There were quite a few guests staying, but I guess not many of them had cars, as more than half of the parking area was empty.
The pool and barbeque area is very nice, shaded by palms and the hotel walls, we used the pool almost every evening.
Location is just perfect, as I mentioned it is very quiet, but everything is within 5 minutes walking distance. The 4 mile beach, coles supermarket, shops and restaurants etc.
Everything else was pretty standard.
The cons:
I should say none, here, but there just few minor things that we wish were different.
Using safe units in the room is not free. In all my experience staying in the hotels, i have never seen anyone charging for using them. A bit disappointing, as we had to keep our valuables in the car.
The room service. There is not much to it, our towels and beds were changed only once during 8 nights stay. We understand that the hotel is in competition to keep the prices down, so it is completely fine with us, we knew this from the beginning and utilized everything wisely. However after the room clean up was done, we discovered my wife's shirt missing. It was taken with linens and stuff by mistake , as being white it probably blended with them. We had to inform the staff. In few minutes it was returned to us. Thank you for that. However it cost me some explanation to my wife, that it was not one of my weird jokes.
Can recommend this hotel to families, couples and solo travelers
