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By The Sea Port Douglas – reviews, photos

4.0 of 5
72 Macrossan Street, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
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Free food and beverage credit
By The Sea Port Douglas
4.5 of 5 stars 364 Reviews
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364 reviews from our community

What travellers say about this Speciality lodging
  • Beach towels(36)
  • Main street(25)
  • Friendly and helpful(19)
  • Very clean(16)
  • Great Place(12)
  • Short walk(10)
  • Cathy Wendy(8)
  • Would highly recommend(7)
  • Good value(5)
  • Great location(3)
Traveller rating
    254
    86
    13
    5
    6
Only show reviews for Family (76) | Couples (213) | Business (2)
Date Rating
Kaukauna, Wisconsin, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect lodging for a perfect family vacation!”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

My family of 4 (2 adults, 2 kids) stayed at By the Sea for a week in January. The cozy unit we stayed in was clean and comfortable as a base for all of our exploring around Tropical North Queensland. You could walk everywhere from there, the beach, shops, restaurants, grocery store, even the marina. There were so many extras available for use from beach items (towels, chairs, boogie boards) to entertainment items (games, dvds, even laptops!) we were never without something that we needed. The staff was very friendly and helpful answering our many questions and arranging for our tours. By the Sea is not an over the top, overpriced resort, but a perfect stay with the best value for your money.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debbie N about By The Sea Port Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“A very pleasant stay”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We booked a cozy apartment #4 via booking.com and so got a good deal. The hotel manager contacted us to offer any assistance on tour advice. We booked a snorkelling trip on Aquarius and obtained a discount through the hotel. The apartment has a fully equipped kitchen, and a nice outdoor patio. There's also sheltered carpark. The beach is a 5 min walk away. The complimentary ice boxes, beach chairs towels and umbrella and bicycle hire are wonderful bonuses. If you opt for a groind floor cozy apartments, ask for the corner ones, avoid #5.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wickedwendy084, Owner at By The Sea Port Douglas, responded to this review
29 January 2012
We thank this reviewer, and allothers for their feedback and for their kind words.

I thought it might be useful to provide some elaboration/clarification on a couple of points made, though, in the hope it might be useful for those reading this review:

THE DIFFERENCE IN COSIES - Our Cosies are on the ground floor. There are five of them. #1 to #4 have an outdoor patio overlooking our tropical rainforest garden. #5 has a private courtyard but no rainforest garden. Some people prefer number #5, however, because the interior is larger (that does not make it a huge apartment by the way. They are as they are called; Cosy but comfortable) and has a fridge with freezer whereas the other ones do not. You can see the differences clearly on our web site (simply click on the “more info” button on the Beachside Cosy listing on our accommodation page. #5 is called the Cosy Courtyard)

TOUR ADVICE AND ASSISTANCE – Providing assistance with tours is a job we take very seriously here at By the Sea Port Douglas. We spend as much time with each guest explaining the options, helping identify the tours that best suit their needs and we book the tours and do all the paperwork, making it hassle free for our guests. We also put all costs on their room account, so they only have to get the credit card out once (when they leave). Booking tours through our resort does not cost any more, but it should be noted that it does not cost less unless the tour operator has a low season special offer going on, in which case we would of course book on that basis.

We are only 100 meters away from Four Mile Beach so much less than 5 minutes away! And whilst booking.com is a good online booking site, you will always find that you get a better deal (ie cheaper price) if you book directly through us rather than a third party web site.

With thanks for your time and attention and we hope you are having a splendid day!

All the Girls at By the Sea Port Douglas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Fantastic Staff”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

This place I give thumbs up to. The staff are so friendly and couldn't have been more accommodating. They provide anything from deck chairs and toys for the beach, beach towels, dvds to watch in your room, internet in your room, ice, laptop - everything you could want for a holiday 'ALL FREE' WOW. I have stayed at many places over the years, but nothing compares to the service here and the uncharged extras. Thank you By The Sea - Faye

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevenoaks, United Kingdom
1 review
“Our stay at By the Sea Port Douglas”
4 of 5 stars Reviewed 24 January 2012

Would thoroughly recommend By the Sea. Very clean, well equipped, modern appartment. Very impressed with all the free amenities provided such as DVD rental, beach chairs, towels, freezer bags. Very friendly and helpful staff. Only one criticism - the air conditioning unit is situated directly over the bed and blows cold air on to the bed making it rather draughty.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Anne C about By The Sea Port Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Only wish we could have stayed longer....”
5 of 5 stars Reviewed 21 January 2012

We had an amazing time at By The Sea. The staff were very friendly and we love the down to earth and personal way this place is run. Amazing freebies all thrown in such as wireless, DVDs, bikes and beach stuff. BBQs on the balcony a nice extra also. Perfect place from which to explore Port Douglas and the surrounding areas. Louise on reception gave use awesome recommendations based upon previous guest exeriences of which excursions to do.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about By The Sea Port Douglas

72 Macrossan Street, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
Price range (per night):* INR5,796 - 17,165

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