Very good hotel to stay at and will recommend it to anyone willing to travel to Port Douglas for a relaxing break.
Most of the staff were friendly and are customer service pros.
In particular, the restaurant staff is excellent and would recommend the friendly staff.
The place was an excellent base of operations to discover the area and the staff at the reception even arranged bookings for tours with no fuss at all and excelled at being pleasant through and through.
The cleaning staff too were practically invisible, yet they managed to clean our room everyday!!
But overall, a great experience with excellent staff that truly enjoy assisting clients. Truely enjoyable stay.
Room Tip: Contact the staff at reception a week ahead and they will gladly assist you with your queries, quite...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 March 2012
Dear Jean Y,
Thank you for taking the time to provide feedback on your recent stay with us.
We are just delighted that you enjoyed Ramada Resort Port Douglas & the various activities Port Douglas has to offer. We are also thrilled you were provided with the excellent service our staff are renowned for during your stay. Your lovely comments will be passed on to the Team.
Should you consider visiting Port Douglas again in the future, please do not hesitate to contact us directly as we look forward to an opportunity to welcome you back to Ramada Resort Port Douglas.
Kind Regards,
Anna Cribb
Front Office & Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC