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The Hotel Cairns – reviews, photos

4.0 of 5
Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
Hotel amenities
The Hotel Cairns
Ranked #33 of 79 hotels in Cairns
3.5 of 5 stars 136 Reviews
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136 reviews from our community

What travellers say about this hotel
  • Smart car(8)
  • Very good(4)
  • Rooms are clean(3)
Traveller rating
    49
    47
    23
    6
    11
Only show reviews for Family (12) | Couples (78) | Business (6)
Date Rating
Bournemouth
Top Contributor
77 reviews 77 reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Good for a short stay”
4 of 5 stars Reviewed 12 February 2012

Nice rooms, great location. We stayed here for a few nights at a time while travelling around Queensland, and were never here for more than a couple of nights at once, which was just right. While there's plenty to do within walking distance, the hotel itself is a bit basic and there's not much to do.
Staff are polite enough, but at times didn't seem as helpful as they could have been. One morning, our water was turned off at about 9:30am; when we told reception about this they didn't know about it and asked the maintenance man, who told us (without any apology) that the water had been turned off because he was doing maintenance work. Whilst this is understandable, it would have been nice to have had some notice (even if only ten minutes!) so we could have quickly showered or brushed our teeth beforehand.
Breakfasts are good but quite expensive if you have a cooked breakfast.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney Australia
1 review
“Great non corporate hotel chill out when you check in”
5 of 5 stars Reviewed 8 February 2012

Coming to Cairns for business a great option from normal corporate style hotels

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“Mixed feeling”
4 of 5 stars Reviewed 7 February 2012

This hotel is more a 3 stars hotel not a real 4 stars, is a bit old and needs some refurbish but at the same time the restaurant is a top class restaurant ! Excellent food and exelent service ! We been there a lot of time with the local deal in the past 3 years and before was really ordinary nothing special now since they changed the management they going better and better think the manager did a great job but the only think we don't like is the bartender too unprofessional and rude . At reception depend who is working, some time you can have great service some time they can be rude and careless !

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Good location in a tropic setting”
3 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We booked The Hotel Cairns because the traditional old queenslander style of its exterior appealed to us. It is in a good location, slightly away from the madness but a short walk to the esplanade and main shopping area. We stayed in a plantation room on the second floor with a pleasant view of a slice of the Coral Sea. The rooms were clean although the bathrooms could do with an upgrade as could the internal corridors leading to the rooms. The service from reception is good and the breakfast is fine. Could possibiliy get better value for money at some of the newer hotels.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Alright for a one or two night stay”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Any longer than 1 or 2 nights here would be to much. It is just ok. It is definitely older than other hotels in Cairns that we saw and could do with some improvements to the rooms. It has a lived in feel,which is ok but above average room rates I would have expected more. You also have to pay for breakfast which should really be included in the overnight price. It was a good choice of food though so didn't mind paying for it.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Hotel Cairns

  • Hotel Cairns
Address: Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
Price range (per night):* INR7,524 - 12,539

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