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Rydges Esplanade Resort Cairns – reviews, photos

4.0 of 5
209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Hotel amenities
Rydges Esplanade Resort Cairns
Ranked #25 of 79 hotels in Cairns
4.0 of 5 stars 198 Reviews
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198 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Reception staff(7)
  • Credit card(4)
  • Double beds(4)
  • Ocean view room(4)
  • Shuttle buses(3)
Traveller rating
    42
    85
    42
    20
    9
Only show reviews for Family (38) | Couples (71) | Business (20)
Date Rating
New York City, New York
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Great value”
4 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

There are three Rydges hotels in Cairns and this is the one farthest from the town center. It's an easy 5-10 minute walk, though, so this should dissuade you from booking.

Pros
- Our room with two double beds was large and had a balcony facing the harbor. Amazing sunrise and sunset views.
- The beds were extremely comfortable and the air conditioner was quiet, which led to some quality sleeps.
- Sizable mini fridge, so we could buy our own beverages.
- Free wifi in the lobby. It's glacial, so not ideal for any real work.
- Good sized pool and other facilities, like a washer and dryer on the 11th floor.

Cons
- You must pay to use the in-room safe. It's the first time I've ever seen that.

Nothing substantial to complain about. This was a nice resort with friendly staff. I'd recommend this to friends visiting Cairns.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cechin about Rydges Esplanade Resort Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review
16 February 2012
Dear Cechin

Thanks for the positive reflection of the hotel. I am very pleased to say that the only ‘con’ you have addressed has been rectified and we no longer charge for the use of the safe. Its pleasing you enjoyed our Rydges Dream Beds which I am sure added to your quality sleep. We look forward to welcoming you back in the future.

Best regards
Steven GM
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Sans Souci
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Central location, although a little tired rooms are clean and tidy”
3 of 5 stars Reviewed 4 February 2012

Only 10 mins from airport and really close to shops and city. The hotel is a little dated and could do with a refurb - but rooms were clean and tidy and staff service was good.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask paddles72 about Rydges Esplanade Resort Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review
16 February 2012
Dear Paddles72
Thanks for your comments the hotel has aged well and offers quite possibly the largest rooms in Cairns. Coupled with recent investment and our ongoing attention to the finer details such as cleaning, the hotel is in great shape. Thanks for making comment on our teams positive service attributes it’s appreciated.

Best regards
Steven Oakley
General Manager
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stevenage herts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful Stay”
5 of 5 stars Reviewed 22 January 2012

We had a loverly room on the 5th floor,light and airey the food was plentiful and veried, the staff were excellent very helpful and kind, the pool was quite suprising in that was'nt blue but in the heat it was very refreshing, We could'nt find any negatives at all.

Room Tip: All rooms will be good
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chrisandangie about Rydges Esplanade Resort Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review
16 February 2012
Dear Chris and Angie

Delighted you had a great stay with us and enjoyed the resort. We take great pride ensuring we have our buffet levels monitored and refilled alongside our large ala carte portions. Thanks for the taking the time to comment and review.

Best regards
Steve
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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Quiet and Comfortable”
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

This hotel has all the basics you need but not a lot of warmth or special ammenities. There were a lot of families staying here when I was there so I knew it would be a nice quiet place to get over my jetlag. The pool is nice and my husband and I took advantage of the swim up bar - just as a novelty. The breakfast was over $20 per person so we didn't bother. Its a nice stroll from downtown - I dont think its that far - about a 10-15 minute walk - and I recommend a detour through the playground - its really cute!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by theDunsmores for Cairns
Ask theDunsmores about Rydges Esplanade Resort Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review
16 February 2012
TheDunsmores,

It great to here you enjoyed your stay and took advantage of the swim-up-bar, which is indeed a good option in the Tropical North Queensland climate. The close proximity to the ‘Esplanade’ and its play ground is advantageous for families and as you have mentioned makes for a good stroll. Thanks for the review.

Kind regards
Steven GM
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Cairns, Australia
1 review
“Another wonderful stay”
5 of 5 stars Reviewed 15 January 2012

We needed a break from the beaches so stayed overnight . What a comfortable bed slept for 9 hours!!! The Fire and Ice dinner was brilliant and as usual ate too much... best prawns and oysters and as for the melt in the mouth steak.. yummo.
Wished we couldve stayed longer but we'll be back.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lorraine K about Rydges Esplanade Resort Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven_OakleyGM, General Manager at Rydges Esplanade Resort Cairns, responded to this review
18 January 2012
Dear Lorraine K

It’s always pleasing to hear that our guests have had a great rest and enjoyed the ‘Fire and Ice’ buffet, indeed it is unique and again great to hear our locals still love it. We look forward to being of service again soon.

Best regards
Steve
GM
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Additional Information about Rydges Esplanade Resort Cairns

  • Rydges Esplanade Hotel Cairns
  • Rydges Esplanade Cairns
  • Rydges Cairns
Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Price range (per night):* INR5,573 - 10,533

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