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Novotel Cairns Oasis Resort – reviews, photos

4.5 of 5
122 Lake Street, Cairns, Queensland 4870, Australia
Hotel amenities
Novotel Cairns Oasis Resort
Ranked #19 of 79 hotels in Cairns
4.0 of 5 stars 566 Reviews
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566 reviews from our community

What travellers say about this hotel
  • Pool area(36)
  • Very good(21)
  • Great location(21)
  • Free internet(20)
  • Friendly and helpful(18)
  • Rooms are clean(11)
  • Fruit bats(7)
  • Tour Desk(7)
  • Air conditioner(5)
  • Short walk(4)
Traveller rating
    174
    245
    101
    32
    14
Only show reviews for Family (136) | Couples (250) | Business (60)
Date Rating
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Will come back.”
5 of 5 stars Reviewed 3 February 2012
7
people found this review helpful

We spent five nights there and found it was not enough. The room with a view to the pool was so great, we love the pool so much. Great offer for free towels during the stay. Seafood buffet at the restaurant was a plus, great food and valuable. Location is good, car rental and coin laundry are just opposite the hotel. Excellent services. We will come back and stay.

Room Tip: Pool view.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Beautiful outdoor areas at hotel.”
4 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

Spent three nights here. The pool and surrounding areas are great place to enjoy.
There are bats in the surrounding trees which come out at dusk and are a sight to see. Overall the bats are not really a problem.
The hotel is conveniently located to restaurants, stores, and the esplanade.
The breakfast buffet is excellent.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wageningen
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“A good hotel with expensive Internet”
3 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

We stayed there for three nights. The room was clean and rather spacy, beds very good. From the balcony, which was not spacy at all, we had a view on two trees full of flying foxes (a large bat that eats fruit, no insects), which were rather noisy. The air conditioning did not work when we came, but was repaired within 15 minutes or so after we had reported the problem to the front desk. Because of the rain we did not use the pool. The breakfast was good, although not top class, but perhaps we were spoiled in our previous hotel in Singapore. The dinner got the same verdict. A negative point is the "high-speed" Internet. Firstly is was not very speedy. Secondly, they charge you $ 11 for an hour and $ 24.95 for a day. The tariff was quoted in the hotel guide, which also mentioned that a UTP cable could be borrowed from the front desk. That sounded good, but when we checked our bill we found we had been charged an amount of $ 20 for borrowing the cable, which was not mentioned in the guide. In an average computer shop such cables cost one third of that amount. So don’t forget to bring your own UTP cable if you are willing to pay almost $ 25 a day for your Internet connection.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Murphy, General Manager at Novotel Cairns Oasis Resort, responded to this review
2 February 2012
Thanks for taking the time to post a review on Trip Advisor.

While I am pleased that you liked the spaciousness of our rooms I am sorry that it rained while you were in Cairns. Fortunately it was dry for most days of January so I hope you get nice weather on your next visit.

We appreciate the feedback you provided about our internet facilities. Guests can access free internet for a limited time in the hotel lobby or pay to use internet in their room. Cables can be hired and a cash deposit is refunded when it is returned to Reception. I am glad to confirm that we are currently sourcing a faster more relaible internet service for our guests.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innisfail, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“complimentry stay”
4 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask afj1st about Novotel Cairns Oasis Resort
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“BEST STAY WE HAVE ENJOYED IN QUITE SOME TIME!”
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Novotel Cairns Oasis Resort

  • Novotel Cairns Oasis Hotel
  • Oasis Cairns
  • Accor Cairns Oasis Hotel
  • Cairns Novotel
  • Oasis Resort Cairns
  • Oasis Hotel Cairns
Address: 122 Lake Street, Cairns, Queensland 4870, Australia
Price range (per night):* INR6,186 - 9,976

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