it might be in a great location , but the rooms are dirty and dusty not clean at all and don't go in the bathroom if mould offends you because it was riddled with it , mirrors not cleaned , floors not mopped , ants everywhere. simply "Just Don't Do It".

Stayed in these apartments with my husband for 3 nights for new years. Asked for an ocean view apartment on the highest floor possible to watch new years fireworks and was shoved at the side on level 5. Was told by reception they were fully booked out which was a blatant lie as the car park was obviously very empty and the complex very quiet. Not a sole in the pool on new years?? In the middle of school holidays?? Come on. We had to leave the apartment and walk to the fireworks. We arrived early and expected to wait to check-in, thats ok, however they sent us out in 35 degree heat and didnt phone us, as promised, when the room was ready. When we finally ventured back to the resort, hot and almost heat stroked we entered our room only to find no cold water or ice awaiting us on our arrival. The room was disgusting. They just cleaned it? They just changed the towels and folded the toilet paper more like it. The blinds had dust on them so thick, it had obviously not been touched in years. I went home sick as I suffer from hay fever and had so much dust in my airways I couldnt breathe. The bathroom was covered in mildew and mould, the toilet looked like it hadnt been cleaned in weeks, with faeces around the rim. My feet were black, wouldnt know the last time this place had ever seen a mop. Ants everywhere.There was the same rubbish left in the common hallway for the whole 3 days we were there. We paid more than our weekly rent to stay here for 3 days and am very disappointed at the service and cleanliness of this place. The staff are not friendly at all, and have a bad work ethic. Put a real damper on the trip. Would reccomemed paying a little more money to stay else where, especially if your an allergy or asthma sufferer. No undercover parking for guests. Park your car in the 35 degree heat oustide reception.

Thanks Megan, Ruth and Malcolm for the great customer service, the best we encountered on our holiday and enough to make us return again for the last four days of the holiday. The last room near the pool was great - garden room. A good location, easy access to food, the esplanade and not too far to walk to shops, etc at your own pace. Rooms were clean, comfortable and economical. If your looking for 5 star book one elsewhere, if your looking for the above without all the luxuries and the wealth of "real people on staff" then this will suit your needs! Note other comments on insects, its the tropics, its normal. We didn't have any problems drying clothes on the airer outside, weather would dictate on this with the changing seasons.

A one bedroom apartment right on the waterfront with sea views. Sounded great. We wanted the one bedroom because I get up early and my wife likes to sleep in a bit. So I could leave her in bed and make a cuppa and turn on the lights and TV without risk of waking her up.

Not so. The bedroom is in an alcove just inside the entry door. It can be separated from the corridor leading past the bathroom and to the open plan kitchen/lounge with a bi-fold louvre door which is so close to the bottom of the bed, there is no way to get past it without a lot of noise. So although you can have visual privacy, acoustically it's useless at stopping noise from the living area getting through to the sleeping area.

The bed in Apartment 304 was old fashioned, hard and lacked a valence. My wife was NOT impressed. The bedside tables had dust accumulations in the corners that must have taken years to collect. Walls had lots of scuff marks and even a hole. There were micro-ants in the kitchen and one of the light fittings was a bare miniature fluorescent lamp. The TV was an old fashioned cathode ray type, probably 21 inch. The air conditioning was noisy and either on or off - i.e. no fan speed control - ear plugs definitely required when trying to sleep. The front loader washing machine was good, but with no dryer, we couldn't always guarantee overnight drying of the washing on the clothes horse out on the small deck area. Generally most of the chattels looked more than 10 years old and in need of updating.

And it's located next door to a backpacker's accommodation which our apartment overlooked - it got a bit noisy in their back courtyard on a few nights. But this was only obvious with the door to the deck open.

On the upside - very convenient location close to lots of restaurants and shops. Reception staff, especially Megan very friendly and helpful. Reasonable although quite small pool. Good security.

In summary - a mixed bag - you might have better luck in another apartment - they are individually owned and might have different levels of finish, even though the basic layout is likely to be similar.