Rather than endure 7hrs between the Cairns domestic & international hotels before a 1am international flight, I decided to indulge in a room at the Cairns Acacia Court Hotel given its close proximity to the airports. Following a $20 taxi fare from the airport (no transfers are offered) I arrived at the accommodation and was instantly disappointed with the lack of service on check in (and check out). Upon arriving to my room, I was relieved to find a comfortable haven: a small bar fridge, large wardrobe, luggage table, unit with large TV, small desk & chair, QS bed & bedside tables. A large glass sliding door opens into a balcony providing a beautiful view of the hills and waterway. The TV offers a large range of channels including movies. A number of Australian 3 point power points are available. An air conditioner provides relief. Additional pillows are stored in the wardrobe.
The bathroom was large, with shower/bath, toilet & basin with long bench. Two large bath towels, bath mat, hand towel & two face washers are supplied. Shampoo/conditioner & soaps are provided. Water pressure & temperature are good. I had full mobile phone coverage and used internet associated with this. There was no hotel guide so I am unsure if wifi is offered or a laundry service. I can highly recommend the room service – totally delicious & well priced. Opposite the reception in the lobby was a bar/restaurant with an outdoor swimming pool to the side. From memory, there was an ATM in the lobby also.
Great hotel, stunning views but the poor staff service really let the place down. I would stay there again, however would not expect any assistance whatsoever from staff.
- Best Western Cairns
- Cairns Best Western
