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All Seasons Cairns Gateway Resort – reviews, photos

3.0 of 5
Corner Anderson Road & Bruce Highway, Woree, Cairns, Queensland 4870, Australia
Hotel amenities
All Seasons Cairns Gateway Resort
Ranked #62 of 79 hotels in Cairns
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    1
    8
    5
    5
    3
Date Rating
london
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“good size rooms, clean but a little dated”
4 of 5 stars Reviewed 16 August 2011

lets be frank, you dont come to cairns to sit in a hotel, you come to see the great barrier reef, and the national parks!

we were not looking for luxury just somewhere clean, and after some of the hotels we have stayed in during our trip in australia this ticked all the boxes.

big clean rooms, fresh towels and sheets, old style air conditioning, fridge (only ice size freezer), toaster, kettle and microwave (downside with our room had to wash up in bathroom sink), decent size shower/bathroom kingsize bed (was very hard and was 2 singles joined together). some of the lights needed replacing and some of the decor could be updated, rough around the edges but it was clean and comfortable. i wouldn't stay here for a "hotel resort" holiday as it is close to the road so not very relaxing by the pool but if you want somewhere quiet to sleep at night and keep your bags in the day while you get out and experience cairns/reef and further this is perfect around $60 a night, but ask for weekly deals and check wotif.com we got a great deal but i wouldnt be happy to pay full price. there is a great BBQ area although not under-cover and a laundry which you can do washing in for $3 a load.
i would also say this if you have a car or you are planning to hire then this is a good option as it is about 15min drive from the centre/esplanade but it is not so great if you have no transport as taxis vary ridiculously in price and buses are not much fun to wait for. the local IGA is a 10min walk if that (also Mcdonalds and a few takeaways) although i wouldn't rely on it as it is limited in supply and overpriced the woolies and coles further up is a better option.

we had a car accident on the way up and got delayed by 5 days, we called and they let us change our booking at no extra cost so we didnt loose any days, we found the reception very friendly and gave us lots of info on great trips to take on the reef lovely people!

Room Tip: book at wotif.com or ask for the weekly special
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abtrfli
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good location, clean, free Wi-fi in the evenings, and good happy hour prices”
4 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

I stayed here for a total of about 8 nights over my recent 2 week trip to Australia. The rooms were clean, and the staff was helpful. It's in a good location, about a 5 minute walk to the center of town - aka the Mushroom Square. We had an included continental breakfast with our stay, which was nice. The expanded breakfast and a la carte items were somewhat lackluster though. The continental breakfast was fine for a few days, but I strongly recommend going elsewhere for breakfast. All in all, a great stay!

  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bruxelles
1 review
“Very Bad”
1 of 5 stars Reviewed 12 August 2010

Our booking was stating "Balcony with view on tropical gardens". We were in the basement, with view on the parking lot in a very nosy room just next to the crossing of 2 highways. Rooms were not clean and horrible basement odor. Never again.

Here is in french the information we got in our booking confirmation. Not in line with what we experienced.

"Cette chambre supérieure 4 étoiles offre un super grand lit double, un écran plasma, un accès internet WiFi, une salle de bain attenante et un balcon privé donnant sur les luxuriants jardins tropicaux. 2 adultes maximum. Pas de lit d'appoint."

  • Stayed July 2010, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayManager, General Manager at All Seasons Cairns Gateway Resort, responded to this review
25 August 2010
Dear AustraliaBruxelles,

Thank you for taking the time to review your recent stay at All Seasons Cairns Gateway Resort. I am saddened to read about the experience you recieved whilst staying at our Resort. I can only assume that you resided in one of our Ground Floor Arlington Wing Units. These Units posses a Garden Courtyard as opposed to a Balcony on a higher floor. Our team would have been all too pleased to reallocate your room should availability allowed. If we did not pooses availability to facilitate this request, i apologise. I will however take your comments regarding the Housekeeping of you Unit into immediate consideration a speak to our Housekeeping Manager about thier lapse in our usual high standards.

Once again, my apologies for the issues your experienced. Our goal is to have each and every guest who stays at All Seasons Cairns Gateway Resort to leave with a positive experience.

Kind Regards

David J.Penney
Hotel Manager
All Seasons Cairns Gateway Resort
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“Reasting before Diving”
4 of 5 stars Reviewed 26 February 2010

My stay in this hotel was just great. Simple but Clean, everything organized and Good Value for money. I definitely recommend this place.

Stayed February 2010, travelled solo
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Ask DavidMarcelLevy about All Seasons Cairns Gateway Resort
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GatewayManager, Hotel Manager at All Seasons Cairns Gateway Resort, responded to this review
1 March 2010
Good Afternoon Mr. Levy,
Thank you for taking the time to write a response on Tripadvisor.com with regards to your recent stay at All Seasons Cairns Gateway Resort. We are very proud of the fact that our Resort is a relaxing and tranquil abode for weary divers. In fact, we can boast that our Resort is one of the most popular accommodation service providers for our Diving Partners here in Cairns. Many travellers use our Resort as their meeting and resting place after a busy diving schedule.
Thank you again for the terrific comment. We look forward to being of service to you in the future. Kind Regards David J.Penney Hotel Manager.
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1 review
“Dodgy”
3 of 5 stars Reviewed 4 February 2010

Too close to highway, you cab hear all the traffic. Most of the residents are long term local just living in cheep accomodation. Pool was nice but dirty. Room was very small for a 'resort'. Room was clean and everything worked ok.

  • Stayed February 2010
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayManager, Hotel Manager at All Seasons Cairns Gateway Resort, responded to this review
7 February 2010
Dear Guest, my sincerest apologies for the issues you experienced during your recent stay at All Seasons Cairns Gateway Resort. It is not often that we receive complaints with regards to road noise. Our Accommodation rooms have been fitted out with the latest noise combat equipment, such as - Noise reducing door flaps and noise defendant foam surrounding the door trims. Following your comments, i have issued a directive to our Engineering team to have all of these facilities inspected for defects. I cannot apologise enough for this lapse in our usual high standard. Following this, you made mention of the pool. I have spoken with our Pool technicians and explained that this issue is not to occur in the future, We are very proud of our pool area and it surrounds, including our complimentary BBQ facility.
Thank you once again for commenting on your recent stay. All comments are constructive to us and allow us to succeed in providing the ultimate guests experience. Kind Regards David J.Penney Hotel Manager
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Additional Information about All Seasons Cairns Gateway Resort

  • All Seasons Cairns
  • Accor Cairns Gateway Hotel
Address: Corner Anderson Road & Bruce Highway, Woree, Cairns, Queensland 4870, Australia
Price range (per night):* INR3,344 - 4,960

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