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Quality Hotel Sheridan Plaza – reviews, photos

4.5 of 5
295 Sheridan St, Cairns, Queensland 4870, Australia
Hotel amenities
Quality Hotel Sheridan Plaza
Ranked #45 of 79 hotels in Cairns
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    13
    14
    8
    8
    0
Date Rating
Columbus
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, but cleanliness in question”
2 of 5 stars Reviewed 15 January 2012

The family was wrapping up a trip to Queensland and had an early morning flight so we decided to stay at the Quality Hotel Sheridan Plaza hotel because of its convenient location to the airport. The staff was pleasant however we were not satisfied with the cleanliness of the facility. The chairs in our room were stained and when I got up in the middle of the night there was a two inch long cockroach climbing up the bathroom shower door. In addition the air-conditioning in the room was average at best and the halls of the hotel outside our room were very hot.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Senior Contributor
49 reviews 49 reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Easy to find, nearer the airport - not central, but undercover parking.”
4 of 5 stars Reviewed 2 January 2012

Easy to find, just on the main road through Cairns. Stayed for one night on the way back from the far north. It was a great recovery experience after driving for days on rough roads with the bonus of having our ute parked under cover when it was raining quite heavily. The room was surprisingly large and fairly well appointed, with just one thing in need of attention. The grouting between bath and wall tiles was more or less nonexistent, but I am sure that the maintenance crew will pick that up in the near future and put a bead of sealant there.
We were planning to have a meal in the hotel restaurant, but by the time we got settled we were too tired to go down. We ordered a room service meal with a glass of wine and it was great.
I would stay again when driving through Cairns next time.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Top Contributor
60 reviews 60 reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
“Nice enough but needs some work on the exterior”
3 of 5 stars Reviewed 17 October 2011

We did an overnight here on the last day of our holiday up north. The staff are pleasant and the rooms appear to have undergone a recent makeover with new soft furnishings. The grounds i.e. gardens need some work and the exterior is getting due for something. You do need a car as the hotel is away from the main end of the city. We didn't try the restaurant. The pool was small but OK. Again the grounds needed some work.

Room Tip: I would choose one on Sheridan St rather than on the other side i.e. highway, due to possible noise...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
18 October 2011
Yes the hotel has had a major refurbishment with new carpet throughout the building, new beds and bedding, new proximity card door locks, new chairs and 80cm digital TV's. We are continually upgading the hotel and facilities. Sheridan St is the main road and your room was on that side of the hotel as you said. You must have been a bit confused as to where you were in the hotel because it was so quiet. It really is amazing how quiet the rooms are, even on the main road. Thank you for your comments.
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Townsville
1 review
“Very Impressive”
5 of 5 stars Reviewed 18 August 2011

I found the staff headed buy a very friendly leader Leanne to be extremely friendly and helpful. Any family, individual, or business person passing through Cairns, needs to call in and say hello and have a stay. Gym and pool with a laundry, great meals good prices.
Don't stay away

Room Tip: Very clean and well kept
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011
Thank you so much for taking the time to post your review about our beatiful hotel. Your comments and kind words really do make all the hard work and dedication shown by the staff, worthwhile. Thank you.
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Brisbane, Australia
1 review
“Great Place to Stay - Excellent Help from Staff”
5 of 5 stars Reviewed 14 August 2011

I just recently stayed at this hotel and I was so pleased with the visit I had to write. I visited Cairns on a whim and luckily ended up at this hotel. I considered this hotel clean and a best-value visit. The stand-out experience for me - was the hotel team from the night I checked-in until the time I left. Leanne and Stuart were so helpful in understanding my sightseeing priorities that they called several tour operators to arrange and compile the best itinerary for me. Their knowledge, contacts and recommendations gave me a wonderful experience in Cairns.

Room Tip: Room was clean and comfortable
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  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Perry M about Quality Hotel Sheridan Plaza
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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011
Thank you so much for taking the time to post your review of The Sheridan Plaza. We really try to make you feel like part of the family while you are staying with us and we all want you to enjoy the fabulous sights of the tropical region. Your kind words will encourage our hard working staff even more. Thank you.
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Additional Information about Quality Hotel Sheridan Plaza

  • Quality Inn Cairns
  • Quality Hotel Cairns
Address: 295 Sheridan St, Cairns, Queensland 4870, Australia
Price range (per night):* INR5,517 - 11,146

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Quality Hotel Sheridan Plaza
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