There's nothing fundamentally wrong with the Park Regis. The rooms are clean and comfortable, and the price isn't horrible. But, the front desk is at best passive and at worst actively unhelpful, all the while making the visit feel like an imposition on them. Coupled with an incredibly annoying habit of charging for EVERYTHING extra (another towel? $1.00. Water? $4.00), and front desk hours that would make a banker envious, the overall vibe is definitely non-welcoming. Next time, I'll spend a little more to feel like I was on vacation, not going to a tough-love rehab center.
- Park Regis City Quays Cairns
