very very noisy motel, it is on the 3rd busiest road in australia and the traffic noise is horrendous, it also caters to the good old country boy types that drink lots of beer on the balconies and are extremely noisy, we checked out after 4 hours due to the noise problems and asked for a full refund but the little asian woman at the desk (we guess she is the operator) refused to give us all our money back and only refunded half of our money. if she had any experience in hotel management then she would have refunded in full. that is a basic approach when a guest has a major complaint and finds themselves in a position that they have to check out because of the problems mentioned above.
Overall a very poor experience that was made worse by the incompetence of the management in not refunding our money in full. We would never ever go back.
- Annerley Hotel Brisbane
