We came up to Brisdbane to see a comedy show and needed something close by.
We always stay at very classy places when we come up and by the photos this place looked very nice.
BUT it was very hard to locate, took us about 20mins driving around in the rain.
Its above a sushi shop and has barely any signage except "serviced apartments".
When we checked in the lady at reception first didnt have any idea about our booking and took forever to find it after telling us no you have to pay if you want to stay here.
Then when she finally found it she just gave us the keys, didnt tell us what room we were in and told us that we had to clean the room before we left and also told us nothing about the car spaces until i brought it up. She said if there is someone in your space park in another space and told us the numbers we could park in.
So we drove down to the parking lot and found our space was occupied so we parked in one of the other ones we were told to and then notified the reception lady what we had done. She said she would fix it up.
BUT the next morning when we went to our car there was a note saying that our car will be towed, we are not allowed to park here because we are not guests and havnt paid for the spot.
We looked around and found that our room number parking spot was free so we moved the car there.
Surprised, we went to reception to tell someone but they were gone for the day. and there was no number to call.
Then later on that night there was another note left on our car.
This time it was abusive and saying our car is going to be towed and that we have ignored all contact from them.
So again we went to reception but no one was there so we wrote a note on the back of their note and attached a printed copy of our booking receipt to it and left it at reception.
When we checked out the next day she was very rude and offered no appology or explanation.
We will never ever be back again.
