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Quest on Story Bridge – reviews, photos

85 Deakin St | Cnr Rotherham & Deakin Streets 41-45 Wharf Street, Kangaroo Point, Brisbane, Queensland 4169, Australia
Hotel amenities
Quest on Story Bridge
Ranked #74 of 150 hotels in Brisbane
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    2
    3
    5
    1
    0
Date Rating
Exmouth, Australia
1 review
“Great stay for 2 weeks with friendly and helpful staff”
5 of 5 stars Reviewed 4 January 2012

We are due to leave tomorrow and don't want to go. Have had a great 2 week stay. Roomy, clean apartments and the staff were fantastic and always had a smile on their faces. We have been here over christmas and new year and even though some places were closed for the holidays we still found plenty to do. Lovely walk along the river to the cinema or you could get on a ferry if you didn't feel like walking. Overall a great time in Brisbane.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask StephEx about Quest on Story Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Great pub across the road”
3 of 5 stars Reviewed 23 November 2011 via mobile
1
person found this review helpful

Stayed for one night during a quick trip to Brisbane. Delayed check in as the Manager had gone for his coffee and the finance guy didn't know how to check us in. Would be a good idea to have more staff trained up. The extra bed from the room was also missing so had to call reception to arrange. Came back to a made-up bed with sheets (bit cold). Suited us for a night.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Claribell about Quest on Story Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Rice, Manager at Quest on Story Bridge, responded to this review
8 December 2011
Thanks for your feedback Claribell and bringing this to our attention. We are now training up the finance guy to assist with reception duties should any of our staff be attending other matters. Tighter processes have been put in place to ensure guest requests are not overlooked and blankets have always been available in the cupboards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“OK, maybe 3.5”
4 of 5 stars Reviewed 19 November 2011

I recently stayed for a week at this hotel and found the place to be clean and in a good location (if you didn't need to be in the city - otherwise it's a ferry or cab across the river)

The TVs were too small and not placed so that you could watch from your bed. No pay TV either.

My pillow was too hard and also my soap wasn't refilled in the shower during my stay. (All things I should have brought to their attention)

The staff were helpful, the rooms were big. I'd go back again, but if you are there for business, I'd look for something in the city itself.

Room Tip: the pub can be a little rowdy, so if you're a light/early sleeper. ask for one not facing the pu...
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by yoyowayno for Brisbane
Ask yoyowayno about Quest on Story Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Night Sleep”
5 of 5 stars Reviewed 10 September 2011

The staff were really helpful when I lost my mobile phone. They did no give up till it was found. Thank you for your friendly help

Stayed August 2011, travelled solo
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Ask Ken S about Quest on Story Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
1 review
3 helpful votes 3 helpful votes
“Rude Duty Manager”
2 of 5 stars Reviewed 3 April 2011
3
people found this review helpful

Rooms smelt bad, no tv reception at all, no milk for coffee. Advised duty manager on check out he couldnt give a toss was more interested in charging service fee for using credit card. Never again will I stay at any Quest

  • Stayed April 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask str8shootar about Quest on Story Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quest on Story Bridge

85 Deakin St | Cnr Rotherham & Deakin Streets 41-45 Wharf Street, Kangaroo Point, Brisbane, Queensland 4169, Australia
Price range (per night):* INR11,035 - 17,332

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