Good location, rooms were sufficient and loved the balcony. Secure parking and a pool were a bonus.
Our room wasn't the cleanest and noise from within the complex really travelled and echoed about being quite noisy with people coming from town in the early hours of the morning.

Good position, clean but no Iron and ironing board (have to go to laundry to get them) is not convenient for business booking. Tomorrow's clothes hanging over shower to get rid of creases. Won't be back because of this.

I stayed at the Sapphire Resort for 6 nights by myself to attend a work related course. I chose this hotel due to its close proximity to the course venue and for its very reasonable price (<$100/night).
On arrival, the front desk was efficient, polite and able to answer my questions. There was no delay in being served. I didn’t expect a hand with my luggage given the price I was paying, the limited luggage I had and the fact the desk was staffed by only 1 person. There are 3 levels to the hotel (including ground)- so just be mindful of booking a top level room if you have difficulty getting up stairs. There are no lifts. Breakfast is not included.

The room was a good size and appropriate facilities. My room had a queen bed, small fridge, kitchen sink, kettle with tea and coffee making facilities, TV, alarm clock, a small table and a balcony. The ensuite was reasonably basic with a shower/bath, toilet, wash basin and hair dryer. All facilities were clean and in good working order. But there wasn’t much else. I think the addition of some basic cutlery and dishwashing detergent would have been very useful.
One notable feature is that the hotel does have regular movies playing on the TVs. Whilst there isn’t a large choice and times are fixed, I found this to be very useful. The room was certainly quiet and I had no difficulty sleeping as a result of noise.

The hotel also has laundry facilities (pay washer and dryers) and a basic kitchen facility on the ground floor. There is also a pool in the hotel. There are 2 restaurants attached to the hotel. I didn’t use any of these facilities during my time here.

The location of the hotel is very good. I regularly walked into the city (distance ~ metres), and there is a small shopping centre (including a Coles) a short distance away. I didn’t use any public transport during my stay.

The only real downfall of this hotel was the quality of the housekeeping. Whilst the room was serviced daily, you will need to request that bed linen be changed- otherwise will just put the same linen back on. This issue regarding reusing bed linen didn’t worry me. But given the time and effort they spent making the bed I wonder why they even bother. There appeared to be no housekeeping other than throwing the sheets back over and changing of towels. If I was there with my wife we would have certainly requested daily linen changes.

Overall I would certainly stay here again if travelling by myself. The hotel represents very good value for money in a very good location. Just don’t expect to get more than what you paid for- this is no 4 or 5 star luxury resort.

I wouldn't stay here if you can help it. Yes, if you get a room for less than $100, it's good value, and it's in a great location, close to west end and walkable to southbank, but it has some serious issues. Mainly, very noisy, people going in and out of their rooms and down the corridors all night kept me awake. Also, not that clean, (although i've stayed in several different rooms and some were clean and others not) the furniture is very worn and needs replacing, the airconditioners are old and very noisy at night, and there are corridor mats that curl up at the edges and are a trip hazard. The 'kitchen' pretty much consists of a microwave. resort it ain't.