As a family of 4 trying to find budget accom in the city is almost impossible..I booked direct through Urban web site a week before we arrived and got a twin room for $135 (wot if was alot more). The room was spotless, everything was fresh and clean. 2 double beds - cosy, the room is not big, but we didn't plan on doing to much in the room. Bathroom was tidy/clean with everything you need at reach... Water does come under the shower door, but a towel placed infront socked it all up. The pool and spa were great, again clean. Staff on check in were excellant - the lass working when we checked out seemed bored.... It's an easy walk into the city and only took us 15mins to walk over to South Bank (we left the car at the hotel after checkout - pay extra to park). No complaints - everything clean, great beds, close to the city (no noise with the windows shut).Yes we would stay there again esp at the fantastic price we paid..

Stayed for one night on Feb 1st in a twin room. Have to say this is the nicest hotel we have stayed at in Brisbane recently. Close to places to eat, the Spring Hill Loop Free Bus stops on the doorstep with multiple stops around the CBD, friendly staff, check in and out were easy as. Nothing to complain just a nice hotel, nice area, close to transport and ammenities. Booked through the hotel which was cheaper than the usual cheapy booking sites.

We paid $270 a night plus parking and wifi made it $300. Not sure why this site shows free wifi - its not. This is an older building with some renos - which does not make it worth the cost of a newer hotel (lipstick on a pig). Room was small, bathroom was reno'd and small. We had a large balcony with one lonely metal office chair on it, which was rusted and worn from being outside. We had a view of the apartments across the alley, so we were not able to keep our curtains open and lived in the dark. Reception needs a better attitude toward customer service, the first answer was always No - which shouldn't be in your vocabulary. Youll notice the mgmt responses to these reviews have been dismissive of the concerns listed - this is reflective of how you feel staying there too. Basically, if you can find a good rate, stay here. If not, pay the same for a more central and classier hotel with professional service. I've added a photo of our sad balcony.

What a treat it is to stay here!

The atmosphere right from the time I entered the front doors was simply amazing! Without doubt, the staff here are amongst the most customer service oriented of any hotel in many long years of travel.

Despite renovations going on, my room was delightfully fresh and clean. The bed is to die for and the pillows are amazing. The bathrobe and slippers waiting were a treat for a tired traveller.

Well situated for tourism and business. Staff knowledgable in tour guide mode!

The outside lounge was lovely, the inside dining area lovely, the food was fresh and ample and served by smiling staff.

And it was clean. Clean.

Friendly, efficient and clean counts for so very much when you travel a great deal. And as a solo woman traveller, feeling safe and secure counts for a bit too. The individual elevator cards required to get anywhere off the main floor immediately reassured me.

I would recommend this hotel, gladly. And I am thoroughly happy my travels brought me here.