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Stamford Plaza Brisbane – reviews, photos

5.0 of 5
Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Hotel amenities
Stamford Plaza Brisbane
Stamford Plaza Brisbane
Stamford Plaza Brisbane
Stamford Plaza Brisbane
Stamford Plaza Brisbane
Stamford Plaza Brisbane
Ranked #11 of 150 hotels in Brisbane
4.0 of 5 stars 244 Reviews
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244 reviews from our community

What travellers say about this hotel
  • Buffet breakfast(10)
  • Room service(7)
  • Very nice(6)
  • Star hotel(4)
  • Great view(4)
  • Next morning(3)
  • Great location(3)
  • King size(3)
  • Clean and comfortable(3)
  • Train station(3)
Traveller rating
    99
    82
    42
    14
    7
Only show reviews for Family (15) | Couples (124) | Business (63)
Date Rating
Brisbane
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Great Location and view, average rooms and service”
3 of 5 stars Reviewed 13 February 2012

The location of this hotel could not be beter, right in the thick of things but in a lovely quiet spot overlooking the river, you don't feel like you are in the middle of the city at all, The view is fantastic sitting in front of the large window even though we were only on the 5th floor.
The buffet breakfast was excellent in a lovely setting overlooking the river.
We found the room to be very small, we had a twin room and there was only about 10 cm between the single beds. I have stayed at 4 star hotels that have 2 double or queen beds so was surprised by this for a 5 star hotel. The Air conditioning became to hot during the night and woke us up so it had to be adjusted several times. The bathroom is large but dated and nothing special. The service was average, on check in we were not advised as to where the included breakfast is served or where the lifts are in the large lobby, we had to find things out for ourselves and on check out the receptionist just said "thats fine, thank you" without even looking up from her computer. A smile and "I hope you enjoyed your stay" goes a long way.
The pool area in looking very tired and there is no pool attendant that we saw, departed guests had left wet towels on all the chairs so you had to clean up yourself before sitting down. We enjoyed our stay and would recommend this hotel on location alone.

  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Takemeaway01 about Stamford Plaza Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review
16 February 2012
Dear Takemeaway01

It was great to see that you enjoyed your stay with us.

I was a little disappointed by your comments regarding the pool. We did have, over summer, a pool attendant who also served drinks and chilled treats in the afternoon. However, as our leisure guests slowly became corporate travellers, we thought that such a service would not be needed at present. I have certainly passed your comments on to our Food & Beverage Manager, however, so that we can address this.

I was also disappointed by your comments regarding check in. It is certainly not the service we expect from our team. Our Front Office Manager has been alerted to this and will ensure our front office team are reminded of the level of service and attention our guests are to receive.

I am glad that overall you enjoyed your stay with us. Safe travels and we look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Best in Brisbane”
5 of 5 stars Reviewed 12 February 2012

Have stayed here many many times over the years as a night out treat with Hubby. Always had a great time here, the decor is very sophisticated and views of river and Storey Bridge wonderful.
We have stayed in the Presidential suite on one occasion and loved it. It has recently had a renovation and is even more fancy now and a favourite of the celebs who pass by Brisbane. We always choose to stay in a junior suite it doesn't cost that much more but the suites are beautiful with a dressing area and huge bathroom with TV. The bedroom and lounge area are open plan and the furniture is top notch. It is a lovely suite to open a bottle of champers and take in the sunset over the river.
Breakfast is plentiful and you can choose to sit inside with air conditioning or outside with views of the river. We have stayed in all the five star hotels is Brisbane and this is by far the best also lots of restaurants within walking distance and the park and gardens right next door. Also can walk to city centre for shopping.

Room Tip: ask for high floor with Storey bridge view
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pakaxx about Stamford Plaza Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review
16 February 2012
Dear pakaxx

It's been 12 months since we have regretted our location, but now that we're back up and running, our location is certainly one of our best selling points!

It sounds like you were able to take full advantage of activities around the hotel, which is great. It also seems to me that perhaps you were celebrating a special occasion. I'm glad we were able to be a part of that, though we can't take any credit for the sunset!

The Brasserie is a very popular restaurant. Location-wise, it's a fantastic spot for Riverfire Night - we do book out early!

Thanks for taking the time to review the hotel. Safe travels and we look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Top three hotel in Brisbane”
4 of 5 stars Reviewed 12 February 2012

We recently stayed over the Australia Day weekend and enjoyed its central location on the river. The furnishings and general foyer area are a little dated, but of a high standard.

The room itself is a little small, however the bathroom is above average in size. Great views from every room overlooking the river and Kangaroo Point/Story Bridge.

Our package included breakfast which was of a high standard.

Of the top end hotels in Brisbane's CBD, I would probably go for the Sofitel first, however - if I can get a room at a better price at the Stamford - I'd stayed here again.

Room Tip: Higher rooms have better views :)
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by yoyowayno for Brisbane
Ask yoyowayno about Stamford Plaza Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review
16 February 2012
Dear yoyowayno

Thank you for your review. It was great to read that you enjoyed your stay.

We are indeed very fortunate in terms of location and I hope you were able to take full advantage of that whilst you were here.

The Sofitel is certainly a wonderful hotel. We have a great relationship with them, hand in hand with some friendly competition. A little competition can only be a good thing!

We wish you happy travels and look forward to having you with us when you are next in Brisbane.

Best wishes

Charmaine Chapman
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Sarpsborg, Norway
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Excellent location!”
5 of 5 stars Reviewed 9 February 2012

The hotel is in a very convenient location, close to everything and a lot of restaurants just on the doorstep. It's also close to the city ferry. The room was very spacious with lovely furnitures, the bathroom was very bright and clean. The views are outstanding, we stayed at the 14 floor, and had a view of almost the whole city. The food at the Moo Moo was very good. Will definetly stay there again.

Room Tip: The higher up the better the view!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mona A about Stamford Plaza Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review
15 February 2012
Dear Mona A

It was wonderful to read that you found your room comfortable and that you enjoyed the view. We are certainly very fortunate in terms of our location - so close to the city, river, Botanic Gardens and a wide range of retaurants.

Moo Moo, whilst on the hotel property, is not actually managed by the hotel. However, we do work very closely with that venue so I will be sure to pass on your comments.

Thank you for taking the time to post your comments. We wish you happy travels and look forwar to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Impressed”
4 of 5 stars Reviewed 1 February 2012

First time to Brisbane for us and we were very pleased with our choice of hotel. The location was excellent, close to the CBD and Eagle Pier. We found the rooms to be clean, and a good size bathroom. Cannot comment on the food as we never used their restaurants.
The service at reception was of a good standard, helpful and friendly. On a negative note, i would say is the concierge. They are often the first people you encounter on arriving at a hotel so a good impressed is paramount. Apart from one, i found them to be miserable, unhelpful and not even looking up to acknowledge you when you walked in.
But yes i would recommend this hotel.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask malcs66 about Stamford Plaza Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review
7 February 2012
Dear malcs66

We are indeed very fortunate in terms of location, so close to the city, riverside restaurant precinct and the Botanical Gardens. I hope you were able to take full advantage of this during your stay!

I was please to read that our Reception team looked after you, however I was disappointed by the service you received from our Concierge team. You are absolutely correct in that the first impression is certainly extremely important. Our General Manager, Mr Kym Carter, is meeting with our Concierge team tomorrow to discuss your feedback and to ensue they have everything they need to do their job - welcome and assist our guests to the best of their ability. Thank you for bringing this to our attention.

It was lovely to read that overall you enjoyed your stay with us and that you would recommend
us to fellow travellers.

We do hope to have you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Stamford Plaza Brisbane

  • Stamford Plaza Hotel Brisbane
  • Brisbane Stamford Plaza Hotel
Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Price range (per night):* INR13,264 - 23,685

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