Dirty, battered bathroom and bedroom, noisy air conditioner, dirty floor, curtains hanging off the rails, electrical appliance all connected via multi-socket extension leads, bits of the ceiling all over the bed. This is the worst hotel we have ever stayed in and we travel for typically 3-4 months of every year. Not cheap either. I wish we'd chosen the Backpackers.
Room Tip: I would like to know whether they have any good rooms. The hotel is round and ours faced north so w...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 October 2011
All of the complaints within this review have been investigated.
Metro Hotel Tower Mill is a AAA 3.5 Star Rated Hotel, not a Backpackers.
There are different levels of accommodation, Executive Double, Suite and Budget.
I would recommend if these types of complaints are found within a Hotel during your stay they must be brought to the attention of Management immediatly so they can be rectified, as I was not informed of these complaints this review is untrue and unsubstantiated
Thank you Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC