Not a bad stay, just nothing special. Very small room even though we were upgraded to the "premium room"?
When I opened the door to the room an unpleasant odour came out, not the nicest way to be greeted. Hard line to tread, sometimes air freshers make you feel sick but maybe they could leave the windows open from time to time to air the place out?
Other than that the room was clean, the bed comfy, good location of hotel, short walk to cbd; pretty good value all told.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 March 2012
Dear UrbanQ
Thank you for writing the review. It was our pleasure to have you stay with us.
We agree, our location is perfect. Positioned on a tree lined quiet street just minutes to anywhere in the CBD or just a short cab or train ride to anywhere else in the City.
I am sorry to hear that there was a bit of smell issue at the time of your arrival and only wish you would have let us know at the time as we would be more than happy to organise an alternative room for you. I have passed this on to our Executive Housekeeper and she is currently addressing the issue.
Again, thank you for your feedback and we are looking forward to welcoming you to Diamant soon.
Kind Regards
Branka Indic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC