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Diamant Hotel Brisbane - by 8Hotels – reviews, photos

4.0 of 5
52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Portal Hotel By 8 Hotels)
Hotel amenities
Diamant Hotel Brisbane - by 8Hotels
Diamant Hotel Brisbane - by 8Hotels
Diamant Hotel Brisbane - by 8Hotels
Diamant Hotel Brisbane - by 8Hotels
Diamant Hotel Brisbane - by 8Hotels
Diamant Hotel Brisbane - by 8Hotels
Ranked #76 of 150 hotels in Brisbane
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    9
    11
    12
    7
    7
Date Rating
Melbourne, Australia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Just the Thing”
5 of 5 stars Reviewed 17 January 2012

Not that easy to find, parked in the street and walked down the road and here it is. Good access/lifts no hotel parking but an arrangement with car park across the road. Room was more that suitable for a overnight stay. No noise from other room or the street :)
Clean, tidy and everything worked. A 10 min walk to china town resturants.
No complaints, but I only paid $90, so I got more than I probably expected

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Grumpy_Old_Traveler about Diamant Hotel Brisbane - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
8 March 2012
Dear traveller

Thank you so much for taking the time to write such a lovely review. We are " Just The Thing" !
We loved having you here too and are looking forward to welcoming you back, hopefully soon!!

Warmest Regards
Branka Indic
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Not bad”
3 of 5 stars Reviewed 14 January 2012

Not a bad stay, just nothing special. Very small room even though we were upgraded to the "premium room"?
When I opened the door to the room an unpleasant odour came out, not the nicest way to be greeted. Hard line to tread, sometimes air freshers make you feel sick but maybe they could leave the windows open from time to time to air the place out?
Other than that the room was clean, the bed comfy, good location of hotel, short walk to cbd; pretty good value all told.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask UrbanQ about Diamant Hotel Brisbane - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
8 March 2012
Dear UrbanQ

Thank you for writing the review. It was our pleasure to have you stay with us.
We agree, our location is perfect. Positioned on a tree lined quiet street just minutes to anywhere in the CBD or just a short cab or train ride to anywhere else in the City.
I am sorry to hear that there was a bit of smell issue at the time of your arrival and only wish you would have let us know at the time as we would be more than happy to organise an alternative room for you. I have passed this on to our Executive Housekeeper and she is currently addressing the issue.
Again, thank you for your feedback and we are looking forward to welcoming you to Diamant soon.

Kind Regards
Branka Indic
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New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Quiet location, good value, easy CBD access....”
4 of 5 stars Reviewed 12 January 2012

The comments that the rooms are a bit small are indeed true, but we found everything else about this hotel to be nice.
-Rooms run around ~$200/night, about par for other CBD locations
-Easy walk to Queen Street (we found a walkway through the buildings across the street to a lift that could take us up from and down to Central Station, avoiding a climb up the hill)
-Free day pass to Fitness First gym 3 blocks away was a major plus since we like to work out on the road
-Free breakfast at the adjacent restaurant made this into a good value
-Quiet surroundings (especially on weekends)
-Friendly staff who did a workaround to check us in early

Since I can't find other hotels in the CBD area with free gym access, I'll be staying here next time I'm in Brisbane.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jojufa about Diamant Hotel Brisbane - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012
Dear Jojufa
On behalf of all the staff at Diamant Hotel Brisbane thank you for taking the time to post a review of your recent stay with us.
I am so glad to hear that you have taken advantage of the Fitness First access we provide complimentary to all of our guests. I believe their knowledgeable, experienced and friendly staff compliments Diamant’s excellence in service we are so proud of.
Again, thank you so much for a great feedback and we are looking forward to your next visit.
Kind Regards
Branka Indic
General Manager
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South Dakota
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Really small, really dark”
2 of 5 stars Reviewed 1 January 2012

Stayed at the Dianat Hotel in Brisbane on November 9, 2011.

A very small,dark room. Very well appointed and clean.

And at the price we paid, $240, it was the most expensive accomidation we stayed in our 15 days in Australia.

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BigEaterSouthDakota about Diamant Hotel Brisbane - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012
Dear Traveller

Thank you for posting the review of your recent stay at Diamant Hotel Brisbane.
I am sorry to hear that you have found the accommodation to be expensive as we pride our self’s on providing highly competitive rates for the current market in Brisbane and Australia.
Again, thank you for your time and please don’t hesitate to contact us directly for the best rates available on your next trip to Brisbane.
Kind Regards
Branka Indic
General Manager
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“Fanstastic staff and service. Recommended!”
5 of 5 stars Reviewed 1 January 2012

We stayed in a premier room and yes, they are small rooms but our room was set out well and had everything we could want. The room was super clean. The staff were fantastic. When I called the morning we were due to check in to see if we could check in early I was told that housekeeping would have the room ready for us at a time that suited us.
Our stay included wine and chocolates and breakfast at the attached restaurant (service and food here was really good) and complimentary parking.
We stayed new years eve so we heard a bit of noise outside but it was not enough to keep us awake.
I would definitely recommend this hotel!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tania S about Diamant Hotel Brisbane - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012
We truly appreciate you taking the time to provide us with the feedback of your stay at Diamant Hotel Brisbane.
I am so glad to hear that you have enjoyed your stay with us and we at Diamant are looking forward to welcoming you back on your next visit to Brisbane.

Warmest Regards
Branka Indic
General Manager
Report response as inappropriate
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Additional Information about Diamant Hotel Brisbane - by 8Hotels

  • Portal Hotel Brisbane
Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Portal Hotel By 8 Hotels)
Price range (per night):* INR7,524 - 15,604

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Diamant Hotel Brisbane - by 8Hotels
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