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Quality Hotel Frontier Darwin – reviews, photos

3.5 of 5
3 Buffalo Court, Northern Territory 0800, Australia
Hotel amenities
Quality Hotel Frontier Darwin
Quality Hotel Frontier Darwin
Quality Hotel Frontier Darwin
Quality Hotel Frontier Darwin
Quality Hotel Frontier Darwin
Quality Hotel Frontier Darwin
Ranked #29 of 34 hotels in Darwin
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
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    3
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Date Rating
Chinchilla
2 reviews
“First impressions did not improve”
1 of 5 stars Reviewed 17 January 2012

2 couples and our first night in Darwin was spoiled by our experience at this motel! The Hallways to the rooms smelt of Mould and the rooms were no better. Beds had seen better decades as well. We "Dined" downstairs at the Pub and one of our travel group passed out after having 2 drinks..... we still dont know the cause but it wasnt from the heat or alchohol intake we are sure! The Pub downstairs is also not appropriate for children to dine at FYI...its a bit rough. We had excellent help from One Staff member there but on the whole they were as described previous ...aloof and uncaring of our negative experience. We all camp in the "Real" bush so are used to roughing it.....but not at a Motel and the Bush has cleaner air!

Room Tip: choose another motel
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  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Jason J about Quality Hotel Frontier Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballarat, Australia
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Old and tired”
3 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

Whilst one wasn't expecting high quality as the price was reasonable value the motel is very old and tired and in dire need of rejuvination. We had stayed a few years previously and it was looking a little stressed then...and nothing had been done in the 18 months since. Whilst everything worked and the staff were helpful, the signs were everywhere that money needed to be spent. Location is okay being not too far from the CBD and easily accessible without a vehicle and the rooftop restaurant enjoys great views over the Darwin botanic gardens.

Would stay there again if the price was right...once they have renovated and returned some of the profits into the business.

  • Stayed January 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JummaBee about Quality Hotel Frontier Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
“Value for Money”
4 of 5 stars Reviewed 4 October 2011
3
people found this review helpful

Having read a few reviews recently we were a little apprehensive but upon staying and having a good time I can only recommend the Hotel. In a good position in Darwin the hotel isn’t new but rooms are well presented, food quality very good and we only had good experience with the staff.

Room Tip: Older hotel but good facilities. Upgrade to garden side better views
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tammy o about Quality Hotel Frontier Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
“Smelly Room”
1 of 5 stars Reviewed 29 September 2011
2
people found this review helpful

As soon as I opened the door to the room I realized it stank of sweat and body odor. I went downstairs and complained to the receptionist, but they said they couldn't move me to another room because they are fully booked. I told them that I understood but I don't want to pay full price for a room that stinks. They refused any refunds or discounts because it was booked through a tour group (which shouldn't make any different).

But it wasn't so much the smelly room as it was the customer service. The receptionist showed a complete lack of caring and accountability. He actually seemed to be blaming me, claiming that it's difficult for him to do anything because I had booked with a large tour group. He left me waiting for 15 minutes while he farted around on the computer umming and ahhing and buying himself more time to think. He didn't seem to have any idea what to do and he verified that when he started answering my questions with "I don't know". It was at that point that I gave up and went to sleep in my smelly room.

My tour guide (not associated with the hotel) felt so bad for me that he bought me a bottle of wine, which is something that the hotel SHOULD have done.

Also: peeling paint in the bathroom, no overhead light in bedroom, dodgy WIFI, refrigerator placed in cupboard so it overheats and elevator with faulty buttons. The only saving grace was the widescreen LCD TV that had perfect digital reception.

Overall this was the worst hotel I've ever stayed at. Until they hire a manager that takes better care of the rooms, customers and staff, don't stay there.

Room Tip: Ask for a room that doesn't smell like a gym
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  • Stayed September 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andrew P about Quality Hotel Frontier Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“A bit of a disappointment”
3 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

Stayed here with a tour group for one night. It was pretty basic and as my room was on the ground floor extremely noisy with people coming home and slamming doors or talking loudly whilst waiting for the elevator. It was some distance to the town centre and some of the group I was with walked into town in the evening but found it quite a hike. Our dinner in the restaurant consisted on a tray of slices of roast beef (I think thats what it was), mixed vegetables and mashed potato. There were no alternatives for vegetarians or if you didn't like beef. I would definitely choose a hotel much closer to the town centre if I return to Darwin - which I hope I do because it looks like a very nice place.

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask roselilycat about Quality Hotel Frontier Darwin
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Additional Information about Quality Hotel Frontier Darwin

  • Quality Inn Darwin
Address: 3 Buffalo Court, Northern Territory 0800, Australia
Price range (per night):* INR8,081 - 13,431

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