Dirty ,Old and Neglected .I can put up with old and broken but not dirty . All i can say is that Accor head office must never send anyone up to Alice Springs to check this hotel. We paid $135 with breakfast for 4 adults in the one room so the price was good. Property does have alot of potential thou.

My sister found a cockroach in her bed and looking under the beds, found a lot of dirt and dead insects. Would not stay there ever again.
Good service and friendly staff.

We visited in middle of summer (off season for this town). Room was very cheap as we got on a mystery deal. We were told we had 'an upgrade' which I am not sure we actually got. The room was very tired and in need of a refurbishment. To be fair some rooms in another block were being given a makeover while we were there.

Whilst you can’t always expect all rooms to be fresh and new all the time, the establishment did not help itself in making the place ‘nice and pretty’. As an example our air cond was struggling to keep us cool. I removed and washed the filters coated with a very thick layer of grim. After this A/C worked fine. There was a bag of rubblish and some dirty linen piled in a corner of the common walkway at the block. These we there when we arrived and there when we left. This was despite staff at the business walking past it many times while we were there.

Pillows were hard and uncomfortable. Otherwise pools were clean, gardens tidy despite looking very tired and bar and restaurant looked clean and serviceable.