We went to stay at the Oasis All Seasons Hotel and to have a pleasureable and quiet Christmas. Christmas lunch @ $115 per person was wonderful as was the service. Our dinner was a light one, and we headed off to bed about 10.30 pm. This was disappointing. We thought we had booked a delux room @ $90 but the airconditioner wasn't working and the reception had closed for the night. We were very uncomfortable as it was 38 degrees celcius during the day and into the night. Alice Springs is extremely hot from Octber to March and over the Christmas season and Nw year. So these airconditioners should be working for the patrons. As it was because we live in Alice Springs and just wanted a trouble free Christmas we came home to our own airconditioned bedroom to sleep. I don't know what we would have done if we didn't live here.When we brought this to reception's notice, the next morning, all they said was was"thank you for letting us know" there was no apology, or any monies taken off our room account. The rooms are so small that when there is no coolness in the room it is like sweatin in a dog box. So we are sorry to say that our stay in the Oasis All Seasons' room on the 25th December 2011 was the the most uncomfortable one that we have ever stayed in and we would not recommend this hotel to our relatives or friends to stay there., unless the rooms' irconditioners are all maintained to be working properly at all times.

We stayed during a very hot week in December. The pool and bar were nice. And most of the staff were too.

However, the room had not been stayed in for awhile and was very hot (over 38C) when we checked in. The air conditioner was completely inadequate and unable to cool the room off. By early morning each day the room was cool enough to be comfortable, but there is no power during the day while we were out seeing sites, so we would return to a scortching hot room with inadequate a/c every afternoon. The phone in the room was dead. Since we were trying to arrange trips and reservations, we needed the phone. The hotel promise to fix it every day for 4 days. They never did and a couple of employees eventually turned rude toward my spouse who was hoping each day to be able to use the phone.

the hotel should market itself as a backpackers and workplace accomodation because it appeared to me that these were the groups that were being accomodated.
one person on the counter to check in in the afternoon was not satisfactory, having to ask to be changed as the room was not as I booked (paid for the extra bed not to have one). Not to receive an answer when trying to contact the reception was also not satisfactory (apparently the girl had gone to the bathroom!).
This dinner was pleasant however only one person to serve both the bar and the restaurant was also poor.
this is the second time I have stayed in one of your NT hotels and they are really poor quality. They are worn out looking and not well stocked as I ran out of toilet paper and couldnt get an answer from housekeeping in the evening. The bathroom was clean looking however, judging by the wornout linen I would wonder if they were clean.
Poor effort, having me join your ACCOR group only to find poor quality and service. Not staying in them again in the NT.......

Accommodation in Alice Springs seems to be very average. Many hotel rooms are old and poorly maintained. The All Seasons is no exception. There were no towels in the room and the kettle had a high buildup of lime scale, this was replaced by another poorly maintained kettle. The staff were courteous but I would rather eat elsewhere.