We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Diamant Hotel Sydney - by 8Hotels

Diamant Hotel Sydney - by 8Hotels – reviews, photos

4.0 of 5
14 Kings Cross Road | Potts Point, Sydney, New South Wales, Australia
Hotel amenities
Diamant Hotel Sydney - by 8Hotels
Diamant Hotel Sydney - by 8Hotels
Diamant Hotel Sydney - by 8Hotels
Diamant Hotel Sydney - by 8Hotels
Diamant Hotel Sydney - by 8Hotels
Diamant Hotel Sydney - by 8Hotels
Ranked #62 of 212 hotels in Sydney
4.0 of 5 stars 268 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

268 reviews from our community

What travellers say about this hotel
  • Kings Cross(19)
  • Potts Point(8)
  • Very good(7)
  • Friendly and helpful(6)
  • Front desk staff(5)
  • Rooms are spacious(4)
  • Great restaurant(4)
  • Fitness first gym(3)
Traveller rating
    110
    94
    28
    21
    15
Only show reviews for Family (10) | Couples (142) | Business (36)
Date Rating
1 review
“Not 4 star Has potential”
2 of 5 stars Reviewed 12 February 2012 via mobile

Unfortunately our stay at the Diamont was not as we had expected after looking at the website.
Firstly, the reception area, foyer was less than inviting, dark dull and dreary.
Secondly,there was a terrible smell in the hallway as we made our way to our room,
Next, The rooms though spacious need some finishing touches to be a 4 star hotel. The furniture is old and stained and you feel as if you are occupying someones home while they are away.
Then, it took a couple of hours after we moved in to get the TV working, then we were told that the movie options were not working.
During the night as my wife went to the bathroom she was confronted by a couple of cockroaches which then left us unsettled for the rest of the night.
I was disappointed to find out in the morning that there was no breakfast available in the hotel.
Overall, there is potential, the location is great but in its current state I don't think it will get by business again.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask DoC11111 about Diamant Hotel Sydney - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiamantHotelSyd, Manager at Diamant Hotel Sydney - by 8Hotels, responded to this review
17 February 2012
Dear Valued Guest

Thank you for posting your recent feedback on your stay at Diamant Hotel Sydney

It saddens me to hear that your recent stay with us was not as you had hoped. Our hotel has a dedicated team of Housekeeping and Maintenance Staff to which I will bring to the attention the points you have suggested to improve the overall presence of the hotel to our guests and maintain a high standard of cleanliness throughout the property.

In regards to breakfast, we have two outstanding breakfast options within five minutes’ walk from the hotel, our staff are always ready to direct or advise our guests on suitable dining options in our local area.

Once again thank you for your feedback and I hope we can welcome you back to Diamant Hotel Sydney when you next return to Sydney.

Warmest Regards,

Diamant Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
“Not disappointed”
4 of 5 stars Reviewed 11 February 2012

This hotel is well located for access to Kings Cross, East Sydney and the Eastern Suburbs. The room and furnishings were in good condition; with a modern feel to the decor. Lighting was quite dim in keeping with the vibe of the place, probably a bit too dark for my tastes, but nothing worth complaining about. The bathroom was modern and well equipped, the room was quiet, and overall we're glad we stayed here.

The location is easy to access by car and public transport, although the parking situation requires a bit of luck (even if pre-booked).

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Ellebana about Diamant Hotel Sydney - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiamantHotelSyd, Manager at Diamant Hotel Sydney - by 8Hotels, responded to this review
17 February 2012
Dear Ellebana,

We would like to thank you for your kind words and are happy to hear that you enjoyed your stay with us. Our boutique style hotel is everything that you just mentioned ‘modern and well equipped’ and yes our hotel is easy to access by car or public transport which works in great favour for our guests to be able to also explore our beautiful city.

I am delighted to see that you chose to use our car parking facilities which we ask all our guests to book in advance as we do only have limited spaces but will do our very best to look after you or to find alternative parking nearby.

Thank you again for your valued feedback and also choosing to stay with us. We look forward to welcoming you again soon.

Warmest Regards,

Diamant Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 4 February 2012

Great location, staff friendly. Rooms are very fresh and clean. Will come back again. Great sleep at night compare to other hotel i stay at Kingcross area.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Marcussss for Sydney
Ask Marcussss about Diamant Hotel Sydney - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiamantHotelSyd, Manager at Diamant Hotel Sydney - by 8Hotels, responded to this review
17 February 2012
Dear Marcus,

On behalf of the Diamant Hotel Sydney, I thank you for your positive feedback regarding your most recent stay with us.

It is only through our guests feedback from which we can improve and become aware of what our guests preferences are.

When you would like to reserve another date at our hotel, please do not hesitate to contact us.

Kind Regards,

Diamant Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good location, no value for money”
2 of 5 stars Reviewed 24 January 2012

This place is expensive for unfriendly service you receive. Breakfast is at one of two cafes close by and these were awful! Staff are rude, broken glass on the patio ground outside, quilt dirty and only sheets, no Doona cover. I won't stay here again.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask BAHMelbourne about Diamant Hotel Sydney - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Well positioned hotel with professional and accomodating staff”
4 of 5 stars Reviewed 22 January 2012

The hotel is well positioned to take full advantage of the Darlinghurst, Potts Point and the Kings Cross offerings whilst at the same time very quiet within the room.

• Public transport (rail/ city bus) access is at most a five minute walk away but often closer.
• Bed and bedding within the room is particularly comfortable.
• All staff encountered were friendly and accommodating to my requests.
• In room entertainment is a little better than standard for a hotel at this level.
• The in room Wi-Fi is a slow though I am advised that the hotel is addressing this.

I did identify an issue in the room that reflects more upon a previous guest than the hotel but once brought to the attention of the front desk team it was handled quickly, efficiently and to my satisfaction.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Aaron_from_Canberra for Sydney
Ask Aaron_from_Canberra about Diamant Hotel Sydney - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Diamant Hotel Sydney - by 8Hotels also viewed

Mercure Sydney
4 of 5 stars 1,614 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256598?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Bayswater Sydney
4 of 5 stars 137 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d2015145?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Radisson Blu Plaza Hotel Sydney
4.5 of 5 stars 650 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256629?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 212 hotels in Sydney, ranked by popularity »

Been to Diamant Hotel Sydney - by 8Hotels? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Diamant Hotel Sydney - by 8Hotels

  • Diamant Boutique Hotel
  • Diamant Boutique Sydney
Address: 14 Kings Cross Road | Potts Point, Sydney, New South Wales, Australia
Price range (per night):* INR7,969 - 13,542

Owners: What's your side of the story?

If you own or manage Diamant Hotel Sydney - by 8Hotels, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Diamant Hotel Sydney - by 8Hotels
Show the lowest price for this hotel (from our partners)
Show Prices