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Fraser Suites Sydney – reviews, photos

5.0 of 5
488 Kent Street, Sydney, New South Wales 2000, Australia
Hotel amenities
Fraser Suites Sydney
Fraser Suites Sydney
Fraser Suites Sydney
Fraser Suites Sydney
Fraser Suites Sydney
Fraser Suites Sydney
Ranked #39 of 212 hotels in Sydney
4.0 of 5 stars 226 Reviews
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226 reviews from our community

What travellers say about this hotel
  • Darling Harbour(19)
  • Town Hall(7)
  • Ceiling window(6)
  • Circular quay(6)
  • Great location(4)
  • LCD TV(4)
  • Friendly and helpful(4)
  • Hotel room(3)
  • Would definitely stay(3)
Traveller rating
    84
    86
    32
    18
    6
Only show reviews for Family (32) | Couples (91) | Business (53)
Date Rating
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“great if you don't require five star services”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

This hotel is very stylish with modern facilties. I have stayed here twice now and both times the rooms have been reasonably large, and very clean.

The only negative was that I wanted to order room service at about 2pm and was told that room service wasn't available until 6pm.

Thr rooms and location were brilliant, the staff and service were ok.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great location”
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Fraser Suites is right in the heart of Sydney, 5 minutes walk to Darling harbour, 5 minutes to cinemas & theatres, and 2 minutes to Town Hall station. Comfortable & clean rooms but ours had unusual light switch setup where it was either all on or all off! Lovely view out to east & Blue Mts. Plenty of cafes & resaurants nearby.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“This is not a 5 star hotel but I want a large room at a third of the Price.”
4 of 5 stars Reviewed 26 January 2012

I always stay in a 02 or 06 rooms. Yes this is not a 5 star hotel it is a serviced apartment. So if you are after the experience of the Hilton, forget the Frasier. If you want a room that is 100sm not 32sm, then stay at the Frasier. All rooms have all you need to make breakfast and dinner, washer and dryer. Overall service is ok but I do not need to feel special, I need a large room for a good price.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Newcastle, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
“Quiet, stylish hotel in the centre of Sydney”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

My husband and I stay in the Fraser Suites once per week nearly every week for work (but we pay for it ourselves) and love it. I've been meaning to write a review for a while and here goes.

The best thing about it is the one bedroomed apartments are very quiet - in the bedrooms you can't hear your neighbours. I'm very, very fussy with noise and love it here. The bedroom is seperate to the lounge and kitchen and has a closing door.

The apartments are modern and stylish and the toiletries are great - Peter Thomas Roth hair care, body wash and lotion. I also like that a nail file, cotton wool balls and ear buds are provided along with a shower cap. It's the small things that make a stay easier. And I have lots of mini-nail files rattling in my handbag now!

Beds are comfy and towels fluffy. My only sticking point is that only two towels are provided per couple and us girls use more than one towel when we wash our hair!

The lighting always confuses the hell out of us - we can never work out which switch is for which light - those who have stayed there before will understand what we mean!

Staff are lovely and know us by name, which you'd expect after staying there every week for over 1.5 years!

Amenities are great - the pool is semi suspended over a walkway and is usually quiet. The spa is good and the gym is adequate for a hotel - 3 treadmills, 3 bikes, weights and a few other machines. The sauna is also good and there are showers for pool hygene.

The location is great if you need to be near Town Hall - it's right next to St Andrew's cathedral, near Pitt St mall for shopping (3-5 minute walk), the QVB (2 min walk) and heaps of great restaurants. It's also a short stroll to Darling Harbour - maybe 5 mins and Chinatown. Restaurants we frequent are Chef's Gallery for asian food around the corner on Bathurst St, Diethenes Greek Restaurant (hillarious decore - serious stuck in the 1980s, but unreal Greek food at a great price), the tapas bar at the Sir John Young Hotel on the corner of Liverpool and George Sts and Mamak malaysian in Chinatown.

However, if you really want to stay closer to the Harbour Bridge, Opera House and Circular Quay, I would stay that down that end of town. It's a good 20-30 minute walk, although free buses run down George St fairly regularly.

When the Meriton on Kent St has very good deals, we have sometimes stayed there, but always wishing we were at the Fraser Suites. The Meriton is OK, but generally smells of cigarette smoke and is not as luxurious as the Fraser Suites. I don't think the staff really care about their customers either.

All in all, there's a reason we keep coming back to the Fraser Suites. I'm pretty stingy with my ratings and this one deserves 5.

Room Tip: The higher the better in terms of traffic noise, but they room are still well insulated. Also the vi...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Fantastic stay with minor issues”
5 of 5 stars Reviewed 18 January 2012

Apartments are quite clean besides the light mold in wall crevices, they are well equipped, have nice interior design and modern furnishings. Beds are really comfortable and slightly on the softer side. Something that surprised me is their complimentary shampoo which contains some very high quality ingredients and are sulfate free so it's great for those of you - like me - with sensitive scalps!

The mini fridge makes an occasional hum which was inaudible when I wore my ear plugs also cigerette smoke seeped in from the hallway which annoyed me to a degree. There is also a shortage of power points in the apartment, I had to unplug one of my bedside table lamps in order charge my iPhone. Finally on checkout receiption tried to charge me $60 for internet usage even though I haven't used it, after explaining this they admitted it was a system glitch and waived the charge.

Other than the above minor grieviances, customer service is helpful but sometimes you can detect a hint of arrogance. The hotel is close to everything and is on a very quiet street and overall it was a very comfortable stay!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Fraser Suites Sydney

  • Fraser Hotel Sydney
  • Sydney Fraser Hotel
Address: 488 Kent Street, Sydney, New South Wales 2000, Australia
Price range (per night):* INR12,149 - 29,258

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