My husband and I stay in the Fraser Suites once per week nearly every week for work (but we pay for it ourselves) and love it. I've been meaning to write a review for a while and here goes.

The best thing about it is the one bedroomed apartments are very quiet - in the bedrooms you can't hear your neighbours. I'm very, very fussy with noise and love it here. The bedroom is seperate to the lounge and kitchen and has a closing door.

The apartments are modern and stylish and the toiletries are great - Peter Thomas Roth hair care, body wash and lotion. I also like that a nail file, cotton wool balls and ear buds are provided along with a shower cap. It's the small things that make a stay easier. And I have lots of mini-nail files rattling in my handbag now!

Beds are comfy and towels fluffy. My only sticking point is that only two towels are provided per couple and us girls use more than one towel when we wash our hair!

The lighting always confuses the hell out of us - we can never work out which switch is for which light - those who have stayed there before will understand what we mean!

Staff are lovely and know us by name, which you'd expect after staying there every week for over 1.5 years!

Amenities are great - the pool is semi suspended over a walkway and is usually quiet. The spa is good and the gym is adequate for a hotel - 3 treadmills, 3 bikes, weights and a few other machines. The sauna is also good and there are showers for pool hygene.

The location is great if you need to be near Town Hall - it's right next to St Andrew's cathedral, near Pitt St mall for shopping (3-5 minute walk), the QVB (2 min walk) and heaps of great restaurants. It's also a short stroll to Darling Harbour - maybe 5 mins and Chinatown. Restaurants we frequent are Chef's Gallery for asian food around the corner on Bathurst St, Diethenes Greek Restaurant (hillarious decore - serious stuck in the 1980s, but unreal Greek food at a great price), the tapas bar at the Sir John Young Hotel on the corner of Liverpool and George Sts and Mamak malaysian in Chinatown.

However, if you really want to stay closer to the Harbour Bridge, Opera House and Circular Quay, I would stay that down that end of town. It's a good 20-30 minute walk, although free buses run down George St fairly regularly.

When the Meriton on Kent St has very good deals, we have sometimes stayed there, but always wishing we were at the Fraser Suites. The Meriton is OK, but generally smells of cigarette smoke and is not as luxurious as the Fraser Suites. I don't think the staff really care about their customers either.

All in all, there's a reason we keep coming back to the Fraser Suites. I'm pretty stingy with my ratings and this one deserves 5.

Apartments are quite clean besides the light mold in wall crevices, they are well equipped, have nice interior design and modern furnishings. Beds are really comfortable and slightly on the softer side. Something that surprised me is their complimentary shampoo which contains some very high quality ingredients and are sulfate free so it's great for those of you - like me - with sensitive scalps!

The mini fridge makes an occasional hum which was inaudible when I wore my ear plugs also cigerette smoke seeped in from the hallway which annoyed me to a degree. There is also a shortage of power points in the apartment, I had to unplug one of my bedside table lamps in order charge my iPhone. Finally on checkout receiption tried to charge me $60 for internet usage even though I haven't used it, after explaining this they admitted it was a system glitch and waived the charge.

Other than the above minor grieviances, customer service is helpful but sometimes you can detect a hint of arrogance. The hotel is close to everything and is on a very quiet street and overall it was a very comfortable stay!

I'll keep it short and to the point. Stayed at Fraser Suites 18 months ago while on holiday. We loved it and recommended it to several friends and colleagues. Returned in December 2011.
Biggest mistake of our holiday!
Rooms have deteriorated significantly. The carpets are filthy, the couches even worse and there seems to be no maintanance on any of the furniture. The baby seat provided for my daughter was filthy and was covered in food residue.
The reception staff has NO clue and are not fit to work with paying customers. They overcharged my credit card by $800 and was unapologetic about it. They confused us with other customers, left a threatening letter on my car for they forgot to register my car with their parking garage.
There was no laundry facility in our room, offered a free service to have our stuff laundered but ended up losing clothes and charging us for it.
Unfriendly, dirty and overpriced for what you get. I am happy to pay, but don't want to be ripped off. Will never stay there again and will surely not recommend it!

We stayed at Fraser Suites 4 nights.
What we liked: 1) very central location with easy access to transport 2) Check in and out very smooth provided by nice and helpful staff 3) very spacious apartments 4) nice modern design throughout 5) really nice and well equipped leisure centre with big gym, changing room, sauna, pool and spa. What we did not like: 1) dining facility very limited for a 5 star. Has no restaurant or lounge despite advertised but only room service available only from 6pm to 11pm and with very limited menú (ie: no drinks). No in room breakfast as breakfast is available in lounge area. 2) it seemed like not much was spent in keeping up as Walls were marked and furniture dented and not fixed 3) very bad mattress 4) pool was to cold especially for a child with access not really suitable for kids or anyone with a limited mobility.