Stayed in this hotel from a friend's scoupon voucher. The room was not as advertised:
1) We were provided a standard double room on the ground floor instead of the deluxe room as advertised.
2) There was no bottle of wine upon arrival, as advertised.
3) The following day's breakfast was not as advertised on the scoupon voucher. The 'scrumptious' hot breakfast was simply two fried eggs on dry unbuttered turkish bread and bacon, without any sauce.
In addition to this, the ground floor room (beneath street footpath level) had windows that did not open and air conditioning that turned itself off after an hour, which caused a very sleepless night.
Cannot comment too much on the service, as we simply checked in and checked out the day afterwards. This is not a location if you are sightseeing in Sydney, but rather if you have specific business in the Ultimo area. The rooms are modern, quite clean and well maintained.
Overall, I was dissatisfied with my stay. I have no sympathy for any establishment that collaborates with discount websites to draw business and severely underdeliver on the day. It is only because my stay was free that I did not bother to make a complaint.
- Vulcan Hotel Sydney
