We booked a weeks stay here in a double room on our 2nd week in Australia.
Our room was up a steep flight of stairs which did not feel safe at all! There was a sink (with no hot water) a fridge (full of mould) a bunk bed with the bottom bunk half the size of a double bed, dirty mattress and sheets, a single wardrobe which was falling to pieces and was also filthy. It rained heavily most of the week and water poured in through the ceiling, onto the worktop which had most of our personal belongings on it (mobile phone, passports, ipods) through a light fitting on the wall and soaked the already filthy carpet inside and outside our room. when we told staff and asked to move rooms we were told no as we had already paid for the room and they placed dirty towels on the floor to soak up the water, all this did was soak through the towels and leave dirty marks showing how filthy the carpets were.
Toilets and shower rooms were located at the end of our floor and one down the stairs, all were dirty and in much need of a coat of paint with flaking walls and rusty parts. I had a shower one morning, left the shower gell for my boyfriend, went upstairs, he then went straight down to find the shower gell had been taken! Not good!
Kitchen was tiny for the amount of guests, old chipped and dirty crockery with limited amounts, limited clothes and sponges and all in good need of a wash. Cookers barely worked, ovens non existent and limited hot water.
Overall not a very pleasant week!
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