In 2011 I stayed her for probably 25 nights as my companies HQ is located very, very close, a 5 minutes walk away. To be honest the hotel is dated and needs some time and money invested to get it up to a decent level again, which I feel they can do because they charge like a wounded bull!!! In saying that the actual staff are very courteous and friendly, the breakfast chefs always remember me and how I like my omelette and are up for a bit of a chat.
Every bathroom of every room I stayed in needs a paint job and some cosmetic repairs, but these paper mainly superficial and I have had no need to request a change of room.
On 2 occasions last year I checked in late and was given a room with 2 single beds - I was NOT happy yet was unable to be moved as they were at capacity. Being at capacity happens often as large tour companies coach in for 1 or 2 nights putting a strain on staffing and amenities.
To summarise this is comfortable but not grand, the group of people I travel to Sydney with for meeting are starting to look for last minute discounted accommodation in the city where we get 5 star central city accommodation for a cheaper rate.

We stayed one night recently, in a premier room with a view over the road. Our room was a long way from reception and the restaurant, but that also means it was quiet. The room was quite spacious and well furnished, spa bath in the bathroom. There was a small kitchenette in our room, but no cooking/heating facilities. Some areas of the hotel seem a bit tired, and a couple of times we walked down the hall it smelt a bit stale / mouldy, like there had been a water leakage problem. The "secure" under cover car park was not very secure as the door was lying on the ground. This hotel is close to a large shopping centre and is in a good position.

Stayed for one night with my husband, 11yr son on a Sunday night as a stop off to driving north. We booked a Deluxe Suite with a fold-away bed for our son that fitted fine in the office area of the room (note that there is a skylight in this setion of the room and my son did wake early as it was very bright in his area). On arrival we noticed the floor of our room outside the bathroom was wet, there must have been a leak from the shower from previous guests. Beds were very comfy and had a quiet nights sleep.
My son loved the pool, which was the hotels best feature. However, the rest of the complex is looking very tired and dated.

*The room we had , had a large water leak on the ceiling. The leak was brown and it smelt. I had phone the cleaners as there were all finger marks smudges all over the sliding door. Housekeeping arrived promptly but buzzed and then opened the door and entered the room!. I informed and showed housekeeping the leak. They said they wuld inform the manager. 2 hours later nothing. We went for a walk and then I went to reception and told them. They said they would contact the manager and phone me.....but nothing! I went to checkout the next dayand I refused to pay full price. After complaining I only received a $45 dollar discount for a smelly room and other peoples hairs in the bathroom! They only care about your credit card details! The reception girl was polite at checkout but said "It was probadly a toilet leaking".
*Very noisy. The music from the hall very loud
*Pools-Dirty, musty (smell), mouldy and there is an old CPR sign from 1992!
*No foxtel. TV controls are hard to use if you want to switch channels
*Needs a refurbishment. Stains on walls
*If the place was refurbed, pools were clean, outside was cleaned it would be a great place!