The location in Milson's Point is awesome. It's right across from the train station (yes, you CAN hear the train in the morning.) It's nice because it's in North Sydney, away from the uber-high traffic area of the CBD. But a nice stroll across the bridge, or a quick train ride, takes you right into the main city. Also, there's some very interesting restaurants 100 meters away in Kirribilli (try Kirribilli Hotel for drinks, Garfish for great seafood or Stir Crazy for (relatively) affordable Thai Food.
Rooms are good sized w/ couch or two chairs plus very comfy bed. Clean and efficient would be a good description. Get a front-facing room or else you're staring into the apartment complex 5 meters away (and yes, they can stare right back into your room). Bar is nice, restaurant food is quite good and there's an outside terrace overlooking the harbour.
Plus: Breakfast is A$ 20.00, but you can often get it comp'd into the rate, or coffee guy right outside the front door, or small breakfast nook one door away. Fridge in room. Olympic pool and fitness center are a short walk away -- ask the front desk for comp passes (you can get one per person per day.) Oh, and it is really Olympic as in it's where they had the swimming during the Sydney Olympics!. Always cabs out front.
Negatives: Train noise might be bothersome for some.
They charge for internet service (really Vide?)
They charge 1.50% extra for paying by credit card (really, really Vibe?)
Service is... well...examples.
1) Room wasn't ready at check-in, but they offered to upgrade me to one that WAS ready -- for $75.00 per night.
2) Pipe broke in ceiling above room and flooded the bathroom at 3.30am. Had to pack up everything and move to another room. Not their fault, but didn't comp anything on the room rate at first. After arguing with manager, they finally agreed to knock $100.00 off of a $279.00 per night rate (and mind you, I was there 8 nights.) Definitely should have comp'd the flooded room.
Tips:
There's little brochures in a rack by the elevator. The one for the Vibe North Sydney contains a 2-for-1 coupon on dinner. Take it and use it!
Food is really expensive in Sydney. Sneak a sandwich out of the breakfast buffet for lunch. The staff doesn't mind (in fact one of them suggested I make a sandwich for 'take away.')
Room Tip: Try to get a front or back facing room or you might be staring into an apartment window.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear FamilyGuyLA,
Thank you for your response in relation to your recent stay at Vibe Hotel North Sydney, it is always good to have positive feedback on the hotel and location. In relation to checkin time at the hotel, we guarantee all rooms at 2:00pm. If a guest does arrive at the hotel earlier and we have other rooms available, we offer this as an upgrade (with fee to the guest).
Please accept my apologies for the problems you experienced with the pipe breaking in the bathroom ceiling above your room at 3:30am. Our team is trained in trying to fix basic maintenance issues should they occur outside of normal hours, however obviously on this occasion unfortunately they could not.
Thank you also for your positive comments regarding the room, I will pass this on to the Executive Housekeeper. The internet in the hotel is provided by a third party and the rates are supplied by that company directly. The hotel does provide 30 minutes complimentary Wi-Fi access in Curve Restaurant during service periods and apologise for not being informed.
Regards,
Daniel Pearce
Assistant Hotel Manager
Vibe Hotel North Sydney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC