My husband and I stayed for 2 nights at the Travelodge in January 2012. We booked direct with the hotel and paid a little over A$200 per night. We had our 7 year old daughter with us and the room had a double bed in it and a fold out sofa bed. The room was quite small and with the three of us plus our luggage it felt very cramped as there is only a small chest of drawers and a very narrow wardrobe space. There were quite a few issues with our room which given the price of the room we were a bit annoyed about. First, when we opened the sofa bed we discovered that the sheets on it were dirty as they were full of food crumbs and hairs. Second of all, the shower when turned on screeched and groaned and was so noisy plus the actual shower head had to be held up in a certain position as it kept dropping down while you were showering. The bathroom floor was a bit dirty too in the corners and beside the toilet with bits of hair and debris. Our air con did not work properly, it wa set on 17 degrees Celsius but there was no way that the room was that cool, it was cooler in the corridors than the actual room and at night it felt hot and stuffy in the room. The blanket on the bed is one of those itchy woolen types and the bedspread had a large brownish stain on it in a very visible spot. As we were only staying at the Travelodge for 2 nights we did not bother to complain, we really only needed a place to sleep as we were out all day anyhow. But, for the price of the room I certainly expected a better standard as I have stayed all over Australia and overseasin hotels in a similar price range and experienced much nicer and better maintained rooms. I would not stay at the Travelodge again nor would I recommend them to anyone. The only saving grace was that the staff were very pleasant and helpful during check in and check out and that the hotel is located in a quiet street in a good location to transport and sightseeing in Sydney. We were located on the 9th floor and we did not hear any noise at all during our stay either from other guests or the street below.
Room Tip: Rooms on the top floor away from the elevator with no rooms above would no doubt be the quietest
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Dear KylesMac,
I would like to thank you providing feedback about your recent stay and I was disappointed to hear aspects of your stay that were not up to standard. You have flagged some valuable points that I will be addressing with my team in order to improve our guest's experience with us. If you would like to discuss your concerns in more detail, please do not hesitate to contact me directly at the hotel.
Kind Regards
Francis DiMattina
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC